David Lay Email

Senior Customer Educator and Consultant @ Persistent Systems

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David Lay Location

London, GB

David Lay Work

Senior Customer Educator and Consultant @ (August 2025 - Present)
Independent research and development @ (January 2024 - Present)
Presales Solutions Consultant @ (January 2025 - June 2025)
Assessment Manager @ (January 2024 - January 2025)
Training and Delivery Manager @ (October 2020 - December 2023)
Delivery and Training Manager Secondment Australia @ (November 2022 - February 2023)
Training Services Planning Lead @ (August 2018 - October 2020)
Education and Training Support ePortfolio Coordinator @ (July 2016 - August 2018)
Education and Training Support Assessment Coordinator @ (April 2016 - July 2016)
Education training and support administrator @ (July 2014 - July 2016)
Aministrator @ (December 2012 - July 2014)
technical support advisor @ (March 2010 - December 2012)

David Lay Education

Birkbeck, University of London
Master of Arts in European History
2011-2012
Anglia Ruskin University
Bachelor of Arts in History
2006-2009

David Lay Skills

Academia
Academic Administration
Academic Writing
Account Management
Administration
Agile Methodologies
Application Development
Archival Research
Assessment Management
Change Management
Client Engagement and Satisfaction
Client Issue Resolution
Communication
Compliance and Strategic Insight
Consulting
Creative Problem Solving
Critical Thinking
Cross-Departmental Collaboration
Customer Relationship Management (CRM)
Customer Service
Customer Success
Customer Support
Customer Support
Data Analysis
Data Entry and Management
Data Integrity and Compliance
Data Management
Data Migration
Database Administration
Database Management
Digital Marketing
Digital Strategy
European History
Event Management
Event Planning and Execution
Financial Management
Healthcare Information Technology (HIT)
Historical Interpretation
Historical Research
History
Information Technology
Kaizen ePortfolio
Learning Agility
Learning Management Systems
Management
Management and Accounting
Medical Education
Microsoft Office
Mixed Media
Modern History
Networking
Office Administration
Onboarding
Policy Development
Process Optimisation
Product Delivery
Project Leadership
Project Management
Project Management and Delivery
Research
Resource Allocation
Return on Investment Analysis
Russian History
SaaS Platforms
Service Delivery
Social Media
Spreadsheets
Strategic Direction
Supplier Collaboration
Support Management
System Administration and Development
Team Collaboration
Team Collaboration and Leadership
Team Leadership
Teamwork
Technical Support
Training
Training Program Development and Management
Training and Development
Usability Improvement
User Training
Webinar Management
ePortfolio Management

David Lay Summary

David Lay, based in London, GB, is currently a Senior Customer Educator and Consultant at Persistent Systems. David Lay brings experience from previous roles at SkillSYNC-AI, TestReach, Queen Mary University of London and risr/. David Lay holds a 2011 - 2012 Master of Arts in European History @ Birkbeck, University of London. With a robust skill set that includes Academia, Academic Administration, Academic Writing, Account Management, Administration and more. David Lay has 3 emails on RocketReach.