David Larcher Email
Business Change Manager @ James Walker Group Ltd
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David Larcher Location
- Biscarrosse, FR
David Larcher Work
- Business Change Manager @ (January 2024 - Present)
- Head of Customer Experience (CX) @ (April 2022 - Present)
- Service Excellence Manager (Customer Experience) @ (October 2016 - April 2022)
- Customer Service Manager @ (November 2012 - September 2016)
- Director @ (January 2010 - May 2012)
- Customer Service Director @ (January 2001 - December 2009)
- Call Center Supervisor @ (April 1997 - December 2000)
David Larcher Education
- Chartered Management Institute
Level 7 Strategic Management and Leadership (Project Management)
2019-2019 - Université Lumière Lyon 2
Master (Applied Foreign Languages)
1991-1996
David Larcher Skills
- Customer Service Management
- Direction Service Clientèle
- Achats de services et de biens
- Strategy
- Key Account Management
- CRM
- Team Management
- Customer Service
- Operations Management
- Sales Operations
- Project Management
- Customer experience
- Continuous Improvement
- Sales Management
- Business Strategy
- Account Management
- Business Development
- Customer Relationship Management (CRM)
- Satisfaction du client
- Anglais
- Anglais billingue
- Résolution de problèmes
- Analyse de données
David Larcher Summary
- David Larcher, based in Biscarrosse, FR, is currently a Business Change Manager at James Walker Group Ltd. David Larcher brings experience from previous roles at James Walker Group Ltd, James Walker and Essentiel Formation. David Larcher holds a 2019 - 2019 Level 7 Strategic Management and Leadership in Project Management @ Chartered Management Institute. With a robust skill set that includes Customer Service Management, Direction Service Clientèle, Achats de services et de biens, Strategy, Key Account Management and more. David Larcher has 1 emails on RocketReach.
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