Workforce Manager Technical @ (January 2005 - April 2010)
Workforce Manager Technical @ (January 2005 - January 2009)
Manager - National Workforce Management @ (January 1999 - January 2005)
Specialist – Business Process Expert @ GTE - Call Center Management (January 1996 - January 1999)
National Section Manager @ GTE - Call Center Management (January 1994 - January 1996)
Area Manager – Centralized Administration @ (January 1992 - January 1994)
Call Center Manager @ (January 1988 - January 1992)
Various @ (January 1977 - January 1988)
David Langlais Education
Nova Southeastern University 2001-2002
University of Wisconson 1971-1975
AT&T Large Team Force Management Institute
David Langlais Skills
Call Center
Operations
David Langlais Summary
David Langlais, based in Keller, TX, US, is currently a Participant Services Workforce Mananger at TIAA-CREF. David Langlais brings experience from previous roles at Direct Energy, Alliance Data, Verizon Communications and GTE - Call Center Management. David Langlais holds a 2001 - 2002 Nova Southeastern University. With a robust skill set that includes Call Center, Operations and more. David Langlais has 1 emails and 1 mobile phone numbers on RocketReach.
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