David Lang Email & Phone Number
Head of Customer and Operations @ TrustPoint.ai
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David Lang Location
- San Jose, CA, US
David Lang Work
- Head of Customer and Operations @ (September 2021 - Present)
- founder @ ScheduleC Software (January 2015 - Present)
- Head of Customer Success | MyGuide Product @ (September 2016 - September 2021)
- Head of Customer Success @ (February 2014 - August 2015)
- Board Member @ Shadow Brook Swim Club and HOA (February 2011 - February 2014)
- Sr. Director: E-Commerce, Customer Success, Training, Customer Services, Technical Support @ (March 2011 - December 2013)
- Sr. Director: Escalations Group and Critical Customer Group @ (September 2008 - February 2011)
- Sr. Director: Product Marketing, Technical Support, Technical Account Management @ Tumbleweed Communications (September 1999 - September 2008)
- System Administrator @ Skerven Morrill McPhereson Franklin Friel LLP (January 1998 - January 1999)
- Founder and President @ Spiderweb Publishing (January 1997 - January 1998)
- Bartender @ Red Lobster (January 1991 - January 1998)
David Lang Education
- San José State University
BS (Geology)
1993-1997
David Lang Skills
- Account Management
- Business Process Improvement
- CRM
- Call Centers
- Cloud Computing
- Creative Problem Solving
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- E-commerce
- Email Security
- Enterprise Software
- Executive Management
- Go-to-market Strategy
- Key Account Management
- Leadership
- Management
- Messaging
- Onboarding
- Pre-sales
- Process Improvement
- Product Management
- Product Support
- Professional Services
- Project Management
- SQL
- SaaS
- Sales Enablement
- Salesforce.com
- Security
- Social Networking
- Software as a Service (SaaS)
- Start-ups
- Strategy
- Team Building
- Team Leadership
- Technical Support
- Training
- Voice of the Customer
- churn reduction
- enterprise file sync and share
- Customer Relationship Management Crm
- E Commerce
- Start Ups
- Software as a Service Saas
- TAM
- Cross Functional Team Leadership
- Go to Market Strategy
- Pre Sales
- Software as a Service
- Customer Relationship Management
David Lang Summary
- David Lang, based in San Jose, CA, US, is currently a Head of Customer and Operations at TrustPoint Technologies. David Lang brings experience from previous roles at ScheduleC Software, EdCast, Syncplicity Business Unit, EMC and Shadow Brook Swim Club and HOA. David Lang holds a 1993 - 1997 BS in Geology @ San José State University. With a robust skill set that includes Account Management, Business Process Improvement, CRM, Call Centers, Cloud Computing and more. David Lang has 2 emails and 2 mobile phone numbers on RocketReach.
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Top TrustPoint.ai Employees
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Los Angeles, CA, US
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Oleksandra Matveychuk
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Yufeng Chen
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John Ryan
COO | Co-founder
Los Angeles, CA, US
Douglas Bush
Customer Success and Operations
New York, NY, US
Michael Rosenthal
Client Relationship Manager
Los Angeles, CA, US
Saif Ahmed
Lead Solutions Engineer
United States
Marilia Schlittler Ferreira
Head of Product
Fort Myers, FL, US
Omar Shykhkerimov
Lead Software Engineer
Vancouver, BC, CA
Tim Ballard
Head of Industry Relations
California, United States
Samuel Ford
General Counsel and Chief Compliance Officer
New Orleans, LA, US
Andrew Shia
Technical Consultant
San Diego, CA, US
Marie Wick
Head of Sales
Scottsdale, AZ, US
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