David Lang Location
- San Jose, CA, US
David Lang Work
- 2021 - now Head of Customer and Operations @
- 2015 - now founder @ ScheduleC Software
- 2016 - 2021 Head of Customer Success | MyGuide Product @
- 2014 - 2015 Head of Customer Success @
- 2011 - 2014 Board Member @ Shadow Brook Swim Club and HOA
- 2011 - 2013 Sr. Director: E-Commerce, Customer Success, Training, Customer Services, Technical Support @
- 2008 - 2011 Sr. Director: Escalations Group and Critical Customer Group @
- 1999 - 2008 Sr. Director: Product Marketing, Technical Support, Technical Account Management @ Tumbleweed Communications
- 1998 - 1999 System Administrator @ Skerven Morrill McPhereson Franklin Friel LLP
- 1997 - 1998 Founder and President @ Spiderweb Publishing
- 1991 - 1998 Bartender @ Red Lobster
David Lang Education
- San José State University
BS (Geology)
1993 - 1997
David Lang Skills
- Customer Success
- Technical Support
- Customer Service
- Call Centers
- churn reduction
- Training
- Sales Enablement
- Customer Satisfaction
- Onboarding
- Customer Engagement
- Customer Retention
- SaaS
- Cloud Computing
- E-commerce
- Enterprise Software
- Cross-functional Team Leadership
- Team Building
- Management
- Leadership
- Strategy
- Voice of the Customer
- Executive Management
- Product Management
- Project Management
- Professional Services
- Product Support
- Security
- Messaging
- Salesforce.com
- Start-ups
- Customer Experience
- Pre-sales
- Team Leadership
- SQL
- Account Management
- CRM
- Process Improvement
- Social Networking
- Go-to-market Strategy
- Key Account Management
- Creative Problem Solving
- Email Security
- enterprise file sync and share
- Software as a Service (SaaS)
- Business Process Improvement
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- E Commerce
- Start Ups
- Software as a Service Saas
- TAM
- Cross Functional Team Leadership
- Go to Market Strategy
- Pre Sales
- Software as a Service
- Customer Relationship Management
David Lang Summary
- David Lang, based in San Jose, CA, US, is currently a Head of Customer and Operations at TrustPoint Technologies. David Lang brings experience from previous roles at ScheduleC Software, EdCast, Syncplicity Business Unit, EMC and Shadow Brook Swim Club and HOA. David Lang holds a 1993 - 1997 BS in Geology @ San José State University. With a robust skill set that includes Customer Success, Technical Support, Customer Service, Call Centers, churn reduction and more. David Lang has 2 emails and 2 mobile phone numbers on RocketReach.
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Top TrustPoint.ai Employees
Avnita Gulati
Fractional CMO
San Diego, CA, US
John Ryan
COO | Co-founder
Los Angeles, CA, US
Adrian Parisi
Lead Software Engineer
Benalmádena, AL, ES
Anastasiia Petrova
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San Francisco, CA, US
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