2018 -
2023 Global Director - Service Engineering Operations @
2020 -
2023 Board Member @
2016 -
2018 Global Director, Repair Product Planning @
2012 -
2016 Director, Service Engineering Operations - Asia Pacific and Africa Region @
2007 -
2012 Chief Engineer, Customer Service Engineering @
2006 -
2007 Manager, Global Recall and Service Quality Operations @
2003 -
2006 Warranty Reduction and Service Information Manager @
2002 -
2003 Alternative Fuel Service Operations Manager @
2000 -
2002 Director - TH!NK EV Global Distribution and Service Operations @
David Johnson Education
University of Michigan
Weber State University
David Johnson Skills
Service Parts
Recalls
Dealer Relationships
Customer Retention
Start-ups
Business Strategy
Engineering Management
Product Management
Quality Control
Strategic Leadership
Customer Support
Customer Service
Project Management
Executive Leadership
Operations Management
Automotive
Business Process Improvement
Vehicles
Dealer Operations
Warranty
Six Sigma
Cross-functional Team Leadership
Automobile
Automotive Engineering
Engineering
Manufacturing
Powertrain
Continuous Improvement
DFMEA
Management
Program Management
Product Development
FMEA
Process Improvement
Failure Mode and Effects Analysis (FMEA)
Root Cause Analysis
5S
GD&T
Team Management
Testing
Manufacturing Engineering
Strategy
Automotive Industry
Automotive Aftermarket
Capacity Development
Technical Training
Technical Recruiting
Staff Retention
Parts
Leadership
Performance
Cross Functional Team
Service Engineering
Education
Operations
Microsoft Office
Cross Functional Team Leadership
Administration
Failure Mode And Effects Analysis Fmea
SQL
Kaizen
Lean Manufacturing
TPM
Value Stream Mapping
Manufacturing Operations Management
Team Building
Toyota Production System
Industrial Engineering
Quality Management
Preventive Maintenance
Maintenance Management
Troubleshooting
Automation
Predictive Maintenance
DMAIC
SPC
Kanban
Strategic Planning
Plant Maintenance
PLC
ISO
Process Engineering
SMED
JIT
Process Scheduler
Problem Solving
Hydraulics
Change Management
Team Leadership
CMMS
Manufacturing Operations
Pneumatics
Scheduling
Supervisory Skills
Failure Mode and Effects Analysis
David Johnson Summary
David Johnson, based in Detroit, MI, US, is currently a Chief Executive Officer at ASE - National Institute for Automotive Service Excellence. David Johnson brings experience from previous roles at GLG, Ford Motor Company and ASE - National Institute for Automotive Service Excellence. David Johnson holds a University of Michigan. With a robust skill set that includes Service Parts, Recalls, Dealer Relationships, Customer Retention, Start-ups and more. David Johnson has 6 emails and 1 mobile phone numbers on RocketReach.
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