David Harper Location
- Stoke-on-Trent, England, GB
David Harper Work
- 2024 - now Client Director @
- 2021 - 2024 Principal Consultant @
- 2020 - 2021 Head Of Customer Experience (Interim) @
- 2019 - 2020 Head Of Business Improvement (Interim) @
- 2019 - 2019 Head of Operational Excellence (Interim) @
- 2018 - 2019 Principal Consultant (Associate) @
- 2017 - 2019 Senior Manager (Associate) @
- 2016 - 2017 Head of Complaints @
- 2014 - 2016 Head of Continuous Improvement and Complaints Strategy @
- 2012 - 2014 Fast Track Leadership Programme @
- 2005 - 2012 Various incl. Head of Operations (Prepayment) @
David Harper Education
- Staffordshire University
MBA (Business)
2007 - 2010 - Staffordshire University
Post Graduate Certificate in Management Studies
2007 - 2009 - Staffordshire University
Bachelor of Arts (BA) (Business Studies)
2002 - 2005
David Harper Skills
- Stakeholder Management
- Business Process Improvement
- Change Management
- Business Transformation
- Business Process Mapping
- Project Delivery
- Process Improvement
- Operations Management
- Performance Management
- Employee Engagement
- Customer Service
- Stakeholder Engagement
- Energy
- Meters
- PRINCE2
- Lean Transformation
- Lean Consulting
- Business Analysis
- Business Process
- Management
- Offshore Management
- SAP
- Culture Change
- Outsourcing
- Governance
- Business Case
- Service Delivery
- Strategy
- Project Portfolio Management
- Business Process Design
- PMO
- Performance Improvement
- Business Process Re-engineering
- Process Engineering
- Telecommunications
- Network Engineering
- Field Force Management
- Resource Management
- Operational Excellence
- Contact Centers
- Utilities Management
- Business Process Re Engineering
David Harper Summary
- David Harper, based in Stoke-on-Trent, England, GB, is currently a Client Director at Moorhouse | B Corp Certified. David Harper brings experience from previous roles at Moorhouse, Water Plus, Water Plus Business and Xoserve. David Harper holds a 2007 - 2010 MBA in Business @ Staffordshire University. With a robust skill set that includes Stakeholder Management, Business Process Improvement, Change Management, Business Transformation, Business Process Mapping and more. David Harper has 1 emails on RocketReach.
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