David H. Email

Director of Customer Success @ VantEdge

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David H. Location

Calgary, AB, CA

David H. Work

Director of Customer Success @ (April 2026 - Present)
Vice President of Customer Success @ (September 2024 - April 2026)
VP, Operations @ (June 2023 - September 2024)
Vice President Operations @ (June 2023 - September 2024)
Sr. Director Customer Experience @ (September 2020 - June 2023)
Director Customer Experience @ (September 2020 - June 2023)
Director, Service Delivery @ Charter Telecom (April 2015 - September 2020)
Service Delivery Director @ Charter Telecom (April 2015 - September 2020)
Delivery and Project Manager @ (February 2013 - April 2015)
Solutions Architect @ Charter Telecom (May 2007 - February 2013)
Technician @ Bell Canada (May 1999 - May 2007)

David H. Skills

A&R Administration
Account Management
Accounting
Avaya Technologies
Brocade
Business Efficiency
Business Transformation
Change Management
Change Process
ClientSuccess
Communication
Contract Negotiation
Cross-Functional Team Building
Cross-Functional Team Management
Cross-functional Collaborations
Cross-functional Team Leadership
Customer Experience
Customer Experience Management
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Service Management
Customer Success
Data Analysis
Data Center
Deal Development
Development & implementation of marketing plans
Direct to Consumer Marketing
Engineering Support
Engineering, Procurement, and Construction (EPC)
Executive Reporting
Executive Team Alignment
Fiscally Responsible
Functional Support
Gross Profit Analysis
IP
IT & Business Strategy Alignment
IT Security Policies & Procedures
Internet Infrastructure
Juniper Technologies
Key Metrics
LAN-WAN
Leadership
Leading transformational change
Managed Services
Management
Management of multi-disciplinary teams
Marketing Metrics
Master Agreements
Mechanisms
Mindfulness
Net Promoter Score
New Market Growth
New Service Development
Nutanix
Operational Compliance
Operational Efficiency
Operations Management
Organizational Alignment
Outcome Measures
P&L Accountability
PMO set-up
Process Optimization (Manufacturing)
Project Management
Repossessions
Request for Information (RFI)
Reseller Programs
Resellers
Restructuring
Revenue & Profit Growth
SOC 2
Sales Coordination
Sales Metrics
Sales Process Development
Schedules
Service Delivery
Service Delivery Management
Service Delivery Models
Service Optimization
Service-Level Agreements (SLA)
Solution Architecture
Standards-based
Statements of Work (SOW)
Strategic Account Growth
Strategic Planning
Strategic Transformation
Strategy Alignment
Team Leadership
Teamwork
Telecommunications
Troubleshooting
Unified Communications
Value Selling
VoIP
Wireless
Work Breakdown Structure (WBS)

David H. Summary

David H., based in Calgary, AB, CA, is currently a Director of Customer Success at VantEdge. David H. brings experience from previous roles at Anetac and vArmour. With a robust skill set that includes A&R Administration, Account Management, Accounting, Avaya Technologies, Brocade and more. David H. has 1 emails on RocketReach.