2019 -now Customer Experience Manager - Technical Services at Cisco Systems @ Cisco Systems
2015 -2023 CUCM Support Engineer @ Cisco
2013 -2015 Network and Voice Engineer @
David Grup Education
John Tyler Community College
Virginia Tech
David Grup Skills
Non-Fungible Tokens (NFTs)
Technical Understanding
Support Engineers
IT Escalation
Customer Satisfaction
Strategic Thinking
Web3
Ethereum
Cryptocurrency
Blockchain
Technical Direction
Performance Metrics
Key Performance Indicators
Interpersonal Skills
Leadership
English
Windows
Cisco IOS
Cisco Certified
Cisco Routers
Windows 7
Microsoft Office
Microsoft Excel
Microsoft Word
Customer Service
PowerPoint
Cisco Technologies
CCENT
CCNA
CCNA Voice
Cisco Call Manager
ITIL Certified
CCNA Collaboration
VoIP
Cisco VoIP
Call Manager
Coaching & Mentoring
David Grup Summary
David Grup, based in Raleigh, NC, US, is currently a Customer Delivery Leader - High Touch Technical Solutions at CISCO SYSTEMS (USA) PTE. LTD. David Grup brings experience from previous roles at Cisco Systems, Cisco and ABS Technology Architects. David Grup holds a John Tyler Community College. With a robust skill set that includes Non-Fungible Tokens (NFTs), Technical Understanding, Support Engineers, IT Escalation, Customer Satisfaction and more. David Grup has 3 emails and 3 mobile phone numbers on RocketReach.
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