Dávid Frankenberg Email

Information Technology Product Manager @ e-Post

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Dávid Frankenberg Location

Budapest, HU

Dávid Frankenberg Work

Information Technology Product Manager @ (July 2025 - Present)
Project Manager @ (January 2025 - March 2025)
Product Owner, Agile IT Project Manager @ (April 2017 - November 2024)
Campaign Manager @ (September 2015 - March 2017)
Call center manager @ PannonVoice GmbH. (October 2014 - July 2015)
Customer services manager @ (June 2014 - October 2014)
Contact center supervisor, Communication trainer @ Genertel and Alfa (previously: Aegon) Insurance Hungary (May 2011 - June 2014)
Customer services manager, Call center supervisor @ Rewin (previously: Edenred) and Linea Directa Hungary (October 2009 - March 2011)
Customer services team leader @ (March 2007 - August 2009)
Call Center Operator @ Expressz Hungary and TeleQuest Kft (June 2006 - March 2007)

Dávid Frankenberg Education

Kolos Richárd Metropolitan Technical Secondary School
IT Technician (Industrial Informaics Technician)
1999-2006
Kolos Richárd Metropolitan Technical Secondary School
Electronic Technician (Industrial Electronics Technician)
1999-2005

Dávid Frankenberg Skills

360 Feedback
Agile Application Development
Agile Methodologies
Agile Project Management
Analytical Skills
Backlog Management
Budgeting
Business Management
Business Partner Support
Business Process Improvement
Business Process Outsourcing (BPO)
Business Requirements
Call Centers
Coaching
Coaching & Mentoring
Collaborative Problem Solving
Communication
Concept Refinement
Conflict Resolution
Confluence
Connectivity
Constructive Feedback
Contact Center Operations
Continuous Process Improvement
Customer Satisfaction
Customer Satisfaction Research
Customer Service
Customer Service Management
Decision-Making
Employee Training
English
Facilitation
Features
Finance
Google Workspace
Hungarian
IT Project & Program Management
IT Project Leadership
IT Projects
IT Service Delivery
Information Technology
Integrated Systems
Interpersonal Skills
Interviewing
Jira
Kanban
Leadership
MS Office workspace
Management
Microsoft Project
Milestones
Payment Industry
People Management
Personal Training
Planning & Scheduling
Presentation Skills
Problem Solving
Product Leadership
Product Lifecycle Management
Product Management
Product Requirements
Product Road Mapping
Product Strategy
Project Coordination
Project Delivery
Project Management
Project Planning
Project Scope Development
Release Management
Requirement Specifications
Requirements Analysis
Requirements Management
Retrospectives
SQL
Sales
Scrum
Scrumban
Service-Level Agreements (SLA)
SharePoint
Soft Skills
Software Development Life Cycle (SDLC)
Software Development Methodologies
Software Project Management
Software as a Service (SaaS)
Sprint Backlog
Sprint Planning
Stakeholder Management
Structured Thinking
Supervisory Skills
Team Leadership
Team Management
Teamwork
Telecommunications
Training
Transparency
User Stories
User Story Mapping
Waterfall Project Management
Workload Prioritization
YouTrack

Dávid Frankenberg Summary

Dávid Frankenberg, based in Budapest, HU, is currently a Information Technology Product Manager at e-PostOffice Kft.. Dávid Frankenberg brings experience from previous roles at Trendency Online , VCC Live®, Protocall 2009 Web-és Telemarketing Kft. and PannonVoice GmbH.. Dávid Frankenberg holds a 1999 - 2006 IT Technician in Industrial Informaics Technician @ Kolos Richárd Metropolitan Technical Secondary School. With a robust skill set that includes 360 Feedback, Agile Application Development, Agile Methodologies, Agile Project Management, Analytical Skills and more.

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