David Firth-Eagland Email & Phone Number
Director, Sales and Services Enablement @ Apple
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David Firth-Eagland Location
- Redwood City, CA, US
David Firth-Eagland Work
- Director, Sales and Services Enablement @ (March 2022 - Present)
- Senior Director, Commerce Strategy and Planning @ (November 2016 - March 2022)
- Sr. Director, Live Service Management - World Wide Customer Experience @ (November 2016 - November 2017)
- Sr. Director, Product and Service Management - World Wide Customer Experience @ (June 2013 - November 2016)
- Director, Product Management - World Wide Customer Experience @ (February 2012 - June 2013)
- Senior Manager, Support Operations @ (December 2010 - February 2012)
- Senior and Global Manager, Support Operations Singapore @ (May 2006 - December 2010)
- Team Leader, Support Operations Singapore @ (January 2005 - May 2006)
- Technical Support Analyst @ (October 2002 - November 2003)
David Firth-Eagland Education
- University of California, Berkeley, Haas School of Business
Master of Business Administration (MBA) (Masters of Business Administration)
2014-2015 - Humber College
Information Technology and Computer Programming (Information Technology - Computer programming and Project Management Studies)
1998-2002
David Firth-Eagland Skills
- Account Management
- International Markets
- Team Leadership
- Operations Management
- Change Management
- Product Management
- Product Lifecycle Management
- Mobile Devices
- Telecommunications
- Enterprise Software
- International Marketing
- Call Centers
- Strategy
- Service Delivery
- Customer Experience
- Vendor Management
- Mobile Technology
- Business Development
- Project Planning
- Leadership
- Business Process
- CRM
- Competitive Analysis
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Game Development
- Gaming Industry
- Management
- Performance Management
- Program Management
- Project Management
- Recruiting
- Strategic Partnerships
- Strategic Planning
- Team Development
- Training
- Troubleshooting
- VoIP
- Voice of the Customer
- Customer Relationship Management Crm
- Cross Functional Team
- Prime
- Cross Functional Team Leadership
- Product Lifecycle
- Customer Relationship Management
David Firth-Eagland Summary
- David Firth-Eagland, based in Redwood City, CA, US, is currently a Director, Sales and Services Enablement at Apple. David Firth-Eagland brings experience from previous roles at Electronic Arts (EA). David Firth-Eagland holds a 2014 - 2015 Master of Business Administration (MBA) in Masters of Business Administration @ University of California, Berkeley, Haas School of Business. With a robust skill set that includes Account Management, International Markets, Team Leadership, Operations Management, Change Management and more. David Firth-Eagland has 2 emails and 1 mobile phone numbers on RocketReach.
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