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David Elms Location
Cardiff, GB
David Elms Work
Global Head of IT Service and Governance @ (May 2023 - Present)
Information Technology Service Delivery Manager @ (January 2022 - May 2023)
IT Service Transformation Lead @ (March 2021 - January 2022)
Head of IT Business Services (Solicitors Office and Legal Services) @ (June 2020 - March 2021)
Global IT Service Operations Manager @ (November 2018 - June 2020)
IT Operations and Information Security Manager @ (March 2017 - November 2018)
IT Client Services Manager @ (August 2013 - March 2017)
Service Delivery Manager @ (July 2009 - July 2013)
Helpdesk Supervisor @ (November 2005 - July 2009)
Senior Service Desk Analyst @ (February 2003 - November 2005)
Service Desk Analyst @ (September 2001 - February 2003)
Helpdesk Analyst @ (February 1999 - September 2001)
Assistant IT Officer (Operations) @ North Dorset District Council (September 1997 - November 1999)
David Elms Skills
IT Strategy
Information Technology
Stakeholder Management
Public Speaking
IT Outsourcing
Service Desk
ITIL
Incident Management
Business Analysis
Process Improvement
Microsoft Office
Business Continuity
Change Management
Training
Service Management
PRINCE2
Governance
SQL
Management
Project Management
Outsourcing
Service Improvement
Service Delivery
IT Management
IT Service Management
David Elms Summary
David Elms, based in Cardiff, GB, is currently a Global Head of IT Service and Governance at Watson Farley & Williams. David Elms brings experience from previous roles at Hargreaves Lansdown, IVC Evidensia, HM Revenue & Customs and Simmons & Simmons. With a robust skill set that includes IT Strategy, Information Technology, Stakeholder Management, Public Speaking, IT Outsourcing and more. David Elms has 2 emails on RocketReach.
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