2024 -now Customer Service and Support Team Leader @
2012 -2023 Service Level Planner @
2010 -2012 Team Lead - Nurse Traige @
2000 -2009 Sales Team Manager @ Telstra
1980 -1989 Corporal @
David d'Costa Education
Mt Lawley Senior High School 1973-1976
David d'Costa Skills
Job Coaching
People Development
Team Building
Soft Skills
Customer Service Management
Written Communication
Attention to Detail
Forecasting
Performance Reporting
Data Analytics
Analytics
Customer Experience
Customer Support
Contact Centers
Data Analysis
Employee Engagement
Stakeholder Engagement
Personal Development Plans
Key Performance Indicators
Driving Performance
Customer Satisfaction
Interpersonal Skills
Staff Development
Decision-Making
Analytical Skills
Sales & Marketing
People Management
Time Management
Relationship Building
Organization Skills
Teamwork
Problem Solving
Communication
Team Management
Leadership
Team Leadership
Sales Management
Coaching & Mentoring
Change Management
Facilitation
Leisure Industry
Telecommunications
Customer Service
Training
Coaching
Training & Development
Management
Mentoring
Sales
Quality Assurance
David d'Costa Summary
David d'Costa, based in Perth, WA, AU, is currently a Customer Service and Support Team Leader at ACNA. David d'Costa brings experience from previous roles at MEDIBANK LIMITED, Medibank, Telstra and Australian Army. David d'Costa holds a 1973 - 1976 Mt Lawley Senior High School. With a robust skill set that includes Job Coaching, People Development, Team Building, Soft Skills, Customer Service Management and more. David d'Costa has 2 emails on RocketReach.
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