2012 -2013 Warehouse Operative @ DHL Spectrum for Debenhams
2010 -2011 Network Referral Program and Account Manager @ The Business Works Organisation LTD
2009 -2010 Operational Supervisor North East @
2008 -2009 Manager Global Customer Satisfaction @
2007 -2008 EMEA Care Manager - Customer Advocate @
2003 -2007 Manager EMEA Channel Support @
2001 -2003 EMEA Customer Master Data Supervisor and Coach @
1996 -1999 Branch Manager @
David Cook Skills
Customer-focused Service
Six Sigma
Lean Six Sigma
Process Improvement
Business Process Integration
Employee Training
Process Efficiency
Process Engineering
Supervisory Skills
Customer Experience Management
Sales Operations
Sales Management
Coaching
Operational Planning
Risk Management
Data Integration
Team Building
PowerPoint
SAP
Employee Engagement
Windows
Customer Focused Service
Data Governance
Customer Satisfaction
Crystal Reports
Customer Data Integration
Excel
Data Quality
Visio
Outlook
Talent Management
Microsoft Office
Audit
Internal Controls
Master Data Management
Business Intelligence
SOX
Efficiency Improvement
Word
Quality Systems
Performance Management
Access
Internal Audit
David Cook Summary
David Cook, based in Bradford, GB, is currently a Logistics and Operations Manager at Cohorted Communications. David Cook brings experience from previous roles at Amazon, Asda, Select Driveways and DHL Spectrum for Debenhams. With a robust skill set that includes Customer-focused Service, Six Sigma, Lean Six Sigma, Process Improvement, Business Process Integration and more.
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