Business Systems Specialist (Incident and Problem and Change Management) @ (November 2008 - September 2010)
Application Support Technical Specialists @ (November 2007 - October 2008)
Senior Data and Voice Specialist Lead @ (April 2005 - October 2007)
David Chung Education
Western Sydney University
Bachelor of Computer Science (Computer Science)
David Chung Skills
Training
Analytical Skills
Cloud Computing
Genesys
Telecommunications
Contact Centers
Telephony
Service Delivery
Cisco Technologies
Provisioning
Call Center
IP
VoIP
Managed Services
WAN
MPLS
Customer Experience
Wireless
ITIL
Incident Management
Active Directory
BSS
Billing Systems
Business Process
CRM
Call Centers
Computer Network Operations
Customer Satisfaction
DSL
Data Center
IT Operations
IT Service Management
Integration
LAN-WAN
Management
Mobile Devices
Network Design
Problem Management
QoS
Release Management
Service Desk
Service Management
Sla
Software Documentation
Solution Architecture
Stakeholder Management
System Deployment
Technical Support
Telco
Telecommunications Billing
Troubleshooting
Unified Communications
Vendor Management
Lan Wan
David Chung Summary
David Chung, based in Sydney, NSW, AU, is currently a Global IT Executive at Laser Clinics Australia. David Chung brings experience from previous roles at Banana Baby, FSA Group, M Webster Holdings (Jigsaw | David Lawrence | Marcs) and iiNet. David Chung holds a Bachelor of Computer Science in Computer Science @ Western Sydney University. With a robust skill set that includes Training, Analytical Skills, Cloud Computing, Genesys, Telecommunications and more. David Chung has 1 emails and 2 mobile phone numbers on RocketReach.
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