2008 -2010 Business Systems Specialist (Incident and Problem and Change Management) @
2007 -2008 Application Support Technical Specialists @
2005 -2007 Senior Data and Voice Specialist Lead @
David Chung Education
University of Western Sydney
Bachelor of Computer Science, Computer Science
David Chung Skills
Training
Analytical Skills
Cloud Computing
Genesys
Telecommunications
Contact Centers
Telephony
Service Delivery
Cisco Technologies
Provisioning
Call Center
IP
VoIP
Managed Services
WAN
MPLS
Customer Experience
Wireless
ITIL
Incident Management
Stakeholder Management
Release Management
Data Center
Active Directory
Service Desk
Computer Network Operations
Network Design
Troubleshooting
Customer Satisfaction
BSS
CRM
Vendor Management
Software Documentation
Telecommunications Billing
IT Operations
Business Process
QoS
DSL
Telco
Sla
Technical Support
Service Management
Management
Mobile Devices
Call Centers
System Deployment
Unified Communications
Problem Management
Lan Wan
Integration
Solution Architecture
Billing Systems
IT Service Management
David Chung Summary
David Chung, based in Sydney, NSW, AU, is currently a Global IT Executive at Laser Clinics Australia. David Chung brings experience from previous roles at Banana Baby, FSA Group, M Webster Holdings (Jigsaw | David Lawrence | Marcs) and iiNet. David Chung holds a Bachelor of Computer Science, Computer Science @ University of Western Sydney. With a robust skill set that includes Training, Analytical Skills, Cloud Computing, Genesys, Telecommunications and more. David Chung has 2 emails on RocketReach.
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