David Capel Email & Phone Number
Vice-président opérations @ TP
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David Capel Location
- Le Mans, FR
David Capel Work
- 2024 - now Vice-président opérations @
- 2021 - 2024 Directeur projets @
- 2019 - 2021 Directeur de Compte @
- 2017 - 2019 Directeur Projets Marketing et Innovation @
- 2017 - 2017 Directeur Projets Innovation @
- 2016 - 2017 Gestionnaire de Compte @
- 2011 - 2015 Directeur Support aux Opérations @
- 2010 - 2011 Directeur d'Activité and Directeur de Centre Adjoint @
- 2008 - 2010 Responsable d'Activité @
- 2006 - 2008 Coordinateur Hotline @
- 2005 - 2006 Responsable Expertise @
- 2004 - 2005 Expert Technique @
- 2002 - 2003 Superviseur @ Euro Interactive
- 2001 - 2001 Conseiller Technique Expert @ Euro Interactive
- 2000 - 2001 Conseiller Technique @ Euro Interactive
David Capel Education
- Université Claude Bernard (Lyon I)
DEA (Géologie : Paléontologie & Sédimentologie)
1993 - 2000 - Lycée Pierre Brossolette
BAC C (Mathématiques et Physique)
1990 - 1993
David Capel Skills
- Management
- Microsoft Excel
- PowerPoint
- Contact Centers
- Call Center
- Workforce Management
- Outsourcing
- Team Management
- eWFM
- Leadership d'équipe
- Gestion d'équipe
- Centres d'appel
- Satisfaction du client
- Service client
- Gestion des performances
- Centre d'appel
- CRM
- Gestion équipe de travail
- Télécommunications
- Externalisation des processus d'affaires
- Expérience client
- Call Centers
- Telecommunications
- Customer Experience
- Operations
- Gestion de projet
- Change Management
- Project Management
- Centre Dappel
David Capel Summary
- David Capel, based in Le Mans, FR, is currently a Vice-président opérations at Teleperformance France. David Capel brings experience from previous roles at Teleperformance France. David Capel holds a 1993 - 2000 DEA in Géologie : Paléontologie & Sédimentologie @ Université Claude Bernard (Lyon I). With a robust skill set that includes Management, Microsoft Excel, PowerPoint, Contact Centers, Call Center and more. David Capel has 3 mobile phone numbers on RocketReach.
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