David Capel Email & Phone Number
Vice-président opérations @ TP
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David Capel Location
- Le Mans, FR
David Capel Work
- Vice-président opérations @ (November 2024 - Present)
- Directeur projets @ (June 2021 - October 2024)
- Directeur de Compte @ (June 2019 - May 2021)
- Directeur Projets Marketing et Innovation @ (November 2017 - May 2019)
- Directeur Projets Innovation @ (April 2017 - October 2017)
- Gestionnaire de Compte @ (January 2016 - March 2017)
- Directeur Support aux Opérations @ (October 2011 - December 2015)
- Directeur d'Activité and Directeur de Centre Adjoint @ (October 2010 - September 2011)
- Responsable d'Activité @ (July 2008 - September 2010)
- Coordinateur Hotline @ (June 2006 - June 2008)
- Responsable Expertise @ (October 2005 - May 2006)
- Expert Technique @ (September 2004 - October 2005)
- Superviseur @ Euro Interactive (January 2002 - June 2003)
- Conseiller Technique Expert @ Euro Interactive (March 2001 - December 2001)
- Conseiller Technique @ Euro Interactive (September 2000 - February 2001)
David Capel Education
- Université Claude Bernard Lyon 1
DEA (Géologie : Paléontologie & Sédimentologie)
1993-2000 - Lycée Pierre Brossolette
BAC C (Mathématiques et Physique)
1990-1993
David Capel Skills
- CRM
- Call Center
- Call Centers
- Centre d'appel
- Centre d’appel
- Centres d'appel
- Change Management
- Contact Centers
- Contrôle opérationnel
- Customer Experience
- Expérience client
- Externalisation des processus d'affaires
- Gestion d'équipe
- Gestion de la relation client (CRM)
- Gestion de projet
- Gestion des opérations
- Gestion des performances
- Gestion d’équipe
- Gestion équipe de travail
- Leadership d'équipe
- Management
- Microsoft Excel
- Outsourcing
- PowerPoint
- Project Management
- Satisfaction du client
- Service client
- Team Management
- Telecommunications
- Télécommunications
- Workforce Management
- eWFM
- Operations
- Centre Dappel
David Capel Summary
- David Capel, based in Le Mans, FR, is currently a Vice-président opérations at Teleperformance France. David Capel brings experience from previous roles at Teleperformance France. David Capel holds a 1993 - 2000 DEA in Géologie : Paléontologie & Sédimentologie @ Université Claude Bernard Lyon 1. With a robust skill set that includes CRM, Call Center, Call Centers, Centre d'appel, Centre d’appel and more. David Capel has 3 mobile phone numbers on RocketReach.
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