David Cabezas Email
Director of Operations Marriott Customer Engament Centers US EAST @ Marriott International
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David Cabezas Location
- United States
David Cabezas Work
- Director of Operations Marriott Customer Engament Centers US EAST @ (January 2026 - Present)
- Operations Manager Marriott Customer Engagement Centers @ (November 2022 - January 2026)
- Director Of Operations @ (October 2021 - November 2022)
- General Manager Marriott Customer Engagement Centers @ (January 2017 - October 2021)
- Director Global Contact Center Management @ (October 2015 - December 2017)
- Service Delivery and Customer Experience @ (November 2012 - September 2015)
- Customer Care and Customer Experience Director @ (March 2010 - November 2012)
- Customer Experience | CRM Manager | Project Leader @ (January 2001 - March 2010)
- CRM Consultant @ (January 2001 - November 2001)
David Cabezas Education
- Universidad La Salle, A.C. 1995-2000
David Cabezas Skills
- CRM
- Business Intelligence
- Business Strategy
- Project Management
- Leadership
- Customer Experience
- Management
- Strategic Planning
- Six Sigma
- Process Improvement
- Business Process Improvement
- Customer Service
- Management Consulting
- Analysis
- Team Leadership
- Vendor Management
- Strategy
- Financial Services
- Call Centers
- Business Analysis
- Outsourcing
- Banking
- Training
- Risk Management
- Team Management
- Change Management
- Business Development
- Business Transformation
- Customer Relations
- Product Management
- Analytics
- Cross-functional Team Leadership
- Forecasting
- Business Planning
- Credit Cards
- Business Process
- Relationship Management
- Loyalty Programs
- Consulting
- Negotiation
- Service Delivery
- Customer Relationship Management (CRM)
- customer success
- Customer Service Management
- Customer Experience Management
- Contact Center Management
- Business Analytics
- Contact Center Strategy
- Customer Loyalty Management
- Customer Engagement
David Cabezas Summary
- David Cabezas, based in United States, is currently a Director of Operations Marriott Customer Engament Centers US EAST at Marriott International. David Cabezas brings experience from previous roles at Marriott International, Fairfield Inn & Suites and MasterCard. David Cabezas holds a 1995 - 2000 Universidad La Salle, A.C.. With a robust skill set that includes CRM, Business Intelligence, Business Strategy, Project Management, Leadership and more. David Cabezas has 3 emails on RocketReach.
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