David Burke Email & Phone Number
Director Service BC Contact Centres @ Maximus Canada
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David Burke Location
- Canada
David Burke Work
- Director Service BC Contact Centres @ (May 2023 - Present)
- Global Director, Client Services and Accounts Payable Service Desk @ (January 2016 - May 2023)
- Director Call Center Operations @ (December 2011 - January 2016)
- Consultant @ Consulting in Contact Centers, and Health Information Techology (T4G/Gov't NB) (January 2006 - January 2011)
- Director of Contact Center Operations @ (January 2003 - January 2006)
- Senior Director, Customer Service @ (February 1997 - December 2002)
David Burke Education
- Dalhousie University
Bachelor of Engineering (Industrial)
- Saint Mary's University
Dip Eng (Engineering)
- Université Sainte-Anne
Certificate (French)
David Burke Skills
- Account Management
- Analysis
- BPO
- Budgets
- Business Analysis
- Business Development
- Business Process
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Relationship Management
- CRM
- Call Center
- Call Centers
- Change Management
- Client Relations
- Client Services
- Coaching
- Consulting
- Contact Centers
- Contract Negotiation
- Customer Experience
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Service
- Financial Services
- Genesys
- Human Resources
- IT Service Management
- Integration
- Leadership
- Management
- Management Consulting
- Operations Management
- Organizational Development
- Outsourcing
- Process Improvement
- Program Management
- Project Management
- Recruiting
- Strategic Planning
- Strategy
- Talent Acquisition
- Talent Management
- Team Leadership
- Team Management
- Telecommunications
- Vendor Management
- Customer Relationship Management Crm
- Public Speaking
- Start Ups
- Healthcare
- Engineering
- Contact Centre Management
- Operations
- Microsoft Office
- Microsoft Word
- Business Process Outsourcing Bpo
- Performance Management
- Logistics Management
- Customer Relationship Management
- Business Process Outsourcing
David Burke Summary
- David Burke, based in Canada, is currently a Director Service BC Contact Centres at Maximus Canada. David Burke brings experience from previous roles at Conduent, Millennium 1 Solutions, Consulting in Contact Centers, and Health Information Techology (T4G/Gov't NB) and Avis Budget Group. David Burke holds a Bachelor of Engineering in Industrial @ Dalhousie University. With a robust skill set that includes Account Management, Analysis, BPO, Budgets, Business Analysis and more. David Burke has 2 emails and 3 mobile phone numbers on RocketReach.
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