Lead Technical Manager for Customer Support @ Nest (January 2014 - July 2014)
Readiness and Response Engineer for Customer Support @ Nest (July 2011 - December 2013)
Product Feedback Program Manager @ (June 2009 - July 2011)
Support Readiness Engineer @ (March 2008 - June 2009)
Software Support Response Engineer @ (August 2005 - April 2008)
Mac Genius @ (October 2003 - August 2005)
Network Administrator @ (May 2000 - October 2003)
Onsite Technical Support Specialist @ (September 1997 - May 2000)
David Bourne Education
Emory University
BA (Sociology)
1995-1999
St. Anselm's Abbey School
High School (7th-12th Grade)
1989-1995
David Bourne Skills
Computer Hardware
Consumer Electronics
Cross-functional Team Leadership
Customer Experience
Customer Service
Customer Support
Hardware
Keynote
Leadership
Management
Mobile Applications
Mobile Devices
Operating Systems
Product Development
Product Management
Program Management
Smartphones
Team Leadership
Technical Support
Technical Training
Technical Writing
Troubleshooting
User Experience
User Interface
iTunes
iPhone Support
OS X
Mac OS
iWork
Mac OS X Server
Mac OS X
Networking
Desktop Support
Mac
Cross Functional Team Leadership
iPod
iLife
iOS
iPad
iPhone
David Bourne Summary
David Bourne, based in San Francisco, CA, US, is currently a Principal Strategist, Sustainability Planning and Portfolio Management at Google. David Bourne brings experience from previous roles at Nest and Apple. David Bourne holds a 1995 - 1999 BA in Sociology @ Emory University. With a robust skill set that includes Computer Hardware, Consumer Electronics, Cross-functional Team Leadership, Customer Experience, Customer Service and more. David Bourne has 5 emails and 2 mobile phone numbers on RocketReach.
Looking for a different David Bourne?
Find contact details for 700 million professionals.