2004 -
2011 Non-Executive Director @ Frimley Park Hospital NHS Foundation Trust
2004 -
2009 Group Customer Service Director @
2001 -
2004 Customer Service Executive @
1999 -
2001 Head of Customer Service and Communications @
1997 -
1999 Head of Customer Service @
1994 -
1997 Regional Manager - South, Hospitals @
1989 -
1994 Hospital Manager @
1985 -
1989 Assistant Store Manager @
David Bird Education
International Management Centre 1990
-
1992
St Albans School 1979
-
1985
David Bird Skills
Customer Experience
Stakeholder Management
Business Strategy
Call Center
Outsourcing
Business Transformation
Strategy
Performance Management
Development
Design
Marketing Communications
Microsoft Excel
Services
Strategic Planning
Leadership
Customer Relationship Management Crm
Employee Engagement
Retail
Business Development
Team Management
Team Leadership
Process Improvement
Operations Management
Contact Centers
Entrepreneurship
Change Management
Customer Service
Enterprise Software
Business Case
Business Process Improvement
Management
Product Development
Project Management
Call Centers
Performance Improvement
CRM
Project Delivery
Customer Relationship Management
David Bird Summary
David Bird, based in Camberley, GB, is currently a Transformation and Retail Director at Thames Water. David Bird brings experience from previous roles at SAUR, Biffa, Nottingham City Council and Department for Education, Partners in Practice Programme. David Bird holds a 1990 - 1992 International Management Centre. With a robust skill set that includes Customer Experience, Stakeholder Management, Business Strategy, Call Center, Outsourcing and more. David Bird has 1 emails on RocketReach.
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