David Bilton Email
Resource and Planning Manager @ Serco
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David Bilton Location
- Leeds, Leeds, United Kingdom
David Bilton Work
- Resource and Planning Manager @ (August 2024 - Present)
- Director @ Leodis Planning Solutions Ltd (September 2013 - July 2017)
- MI Analyst (Contract) @ (June 2014 - March 2017)
- Capacity Planner (Contract) @ NHS Direct (September 2013 - February 2014)
- Capacity Planning Business Partner @ Direct Line Group (July 2012 - August 2013)
- Resource Planning Manager @ (January 2011 - July 2012)
- Forecasting and Capacity Manager @ (March 2009 - January 2011)
- Resource Deployment Manager @ (January 1994 - January 2008)
David Bilton Education
- Bruntcliffe high school 1983-1988
David Bilton Skills
- Workforce Management
- Capacity Planning
- Resource Management
- Stakeholder Management
- Intraday Management
- Incident Management
- Demand Forecasting
- TotalView
- Long Range Planning
- Call Centers
- Contact Centers
- Forecasting
- IVR
- Outsourcing
- Performance Management
- Service Delivery
- Customer Experience
- Sla
- Project Delivery
- Data Protection Act
David Bilton Summary
- David Bilton, based in Leeds, Leeds, United Kingdom, is currently a Resource and Planning Manager at Serco. David Bilton brings experience from previous roles at Leodis Planning Solutions Ltd, Lloyds Banking Group, NHS Direct and Direct Line Group. David Bilton holds a 1983 - 1988 Bruntcliffe high school. With a robust skill set that includes Workforce Management, Capacity Planning, Resource Management, Stakeholder Management, Intraday Management and more. David Bilton has 4 emails on RocketReach.
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