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David Bearden Location
Beaumont, TX, US
David Bearden Work
2024 -now Senior Manager @
2022 -2024 Contact Center Operations Manager @
2018 -2022 Call Center Supervisor @
2016 -2018 Customer Service Manager @
2015 -2016 Operations Manager @ Alorica Business Services
2011 -2015 Operations Manager @
2010 -2011 Director of Site Operations @
2008 -2010 OT Operations Manager @
David Bearden Education
Lamar University
Bachelor of Science (BS) (Psychology)
1990-1995
David Bearden Skills
Customer Experience
BPO
Call Center
Avaya
Customer Retention
Customer Satisfaction
Telecommunications
Vendor Management
Process Improvement
Workforce Management
Telemarketing
Operations
IVR
Contact Centers
Telephony
Customer Support
Call Center Development
Inbound Marketing
Outsourcing
Service Delivery
Call Centers
CRM
Performance Management
David Bearden Summary
David Bearden, based in Beaumont, TX, US, is currently a Senior Manager at FIS. David Bearden brings experience from previous roles at FIS, Conn's HomePlus and Alorica Business Services. David Bearden holds a 1990 - 1995 Bachelor of Science (BS) in Psychology @ Lamar University. With a robust skill set that includes Customer Experience, BPO, Call Center, Avaya, Customer Retention and more. David Bearden has 3 emails and 1 mobile phone numbers on RocketReach.
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