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David Ackland Location
Melbourne, VIC, AU
David Ackland Work
Executive - Strategy and Execution (Retail and Digitalisation and Entrepreneur) @ Freelance (July 2023 - Present)
Taking a break to recharge towards next assignment @ Freelance (November 2022 - July 2023)
Exec - Customer Future Operating Model @ (September 2020 - November 2022)
Executive - Small and Medium Business (Retail) @ (July 2019 - November 2022)
Executive - Customer Experience @ (January 2017 - September 2020)
Executive Manager Customer Relationship @ (October 2018 - July 2019)
Head of Customer Experience Operations @ (March 2014 - December 2016)
Senior Business Consultant @ Energy Australia (February 2014 - November 2022)
Director - Billing Process and Delivery @ (March 2012 - December 2013)
Manager Billing Strategy @ (May 2007 - March 2012)
Head of Billing @ (January 2003 - January 2007)
Billing and Credit Manager @ Connect (September 1996 - October 2003)
Billing Manager @ Connect (January 1996 - January 2003)
Manager Credit and Collections @ Universal Press (UBD Directories & Publishing) (January 1994 - April 1996)
David Ackland Skills
Analytical Skills
Analytics
Billing Systems
Business Analysis
Business Development
Business Process
Business Process Improvement
Business Process Mapping
Business Relationship Management
Business Requirements
Business Strategy
Business Transformation
Call Centers
Change Management
Contact Center Management
Contact Centers
Contract Negotiation
Customer Experience
Digital Transformation
Digitalisation
Enterprise Architecture
Executive Management
Integration
Invoicing
Leadership
Management
Outsourcing
P&L Management
PMO
Performance Management
Process Improvement
Project Delivery
Project Management
Project Management Office (PMO)
Project Planning
Requirements Analysis
Revenue Assurance
Sales
Service Delivery
Solution Architecture
Stakeholder Management
Strategic Thinking
Strategy
Team Leadership
Team Management
Telecommunications
Telecommunications Billing
Thought Leadership
Vendor Management
Microsoft Word
Project Management Office Pmo
Social Media
Banking
Project Management Office
David Ackland Summary
David Ackland, based in Melbourne, VIC, AU, is currently a Executive - Strategy and Execution (Retail and Digitalisation and Entrepreneur) at Freelance. David Ackland brings experience from previous roles at Freelance and EnergyAustralia. With a robust skill set that includes Analytical Skills, Analytics, Billing Systems, Business Analysis, Business Development and more. David Ackland has 2 mobile phone numbers on RocketReach.
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