David Ackland Email & Phone Number
Executive - Strategy and Execution (Retail and Digitalisation and Entrepreneur)
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David Ackland Location
- Melbourne, VIC, AU
David Ackland Work
- 2023 -now Executive - Strategy and Execution (Retail and Digitalisation and Entrepreneur) @ Freelance
- 2022 -2023 Taking a break to recharge towards next assignment @ Freelance
- 2020 -2022 Exec - Customer Future Operating Model @
- 2019 -2022 Executive - Small and Medium Business (Retail) @
- 2017 -2020 Executive - Customer Experience @
- 2018 -2019 Executive Manager Customer Relationship @
- 2014 -2016 Head of Customer Experience Operations @
- 2014 -2022 Senior Business Consultant @ Energy Australia
- 2012 -2013 Director - Billing Process and Delivery @
- 2007 -2012 Manager Billing Strategy @
- 2003 -2007 Head of Billing @
- 1996 -2003 Billing and Credit Manager @ Connect
- 1996 -2003 Billing Manager @ Connect
- 1994 -1996 Manager Credit and Collections @ Universal Press (UBD Directories & Publishing)
David Ackland Skills
- Telecommunications
- Business Process Mapping
- Analytics
- Management
- Revenue Assurance
- Leadership
- Business Process
- Stakeholder Management
- Call Centers
- Business Process Improvement
- Process Improvement
- Vendor Management
- Requirements Analysis
- Business Analysis
- Business Transformation
- Integration
- Strategy
- Project Planning
- Customer Experience
- PMO
- Project Delivery
- Billing Systems
- Team Management
- Business Requirements
- Team Leadership
- Solution Architecture
- Invoicing
- Outsourcing
- Telecommunications Billing
- Change Management
- Service Delivery
- Enterprise Architecture
- Performance Management
- Thought Leadership
- Contact Centers
- Project Management Office (PMO)
- Sales
- Microsoft Word
- Project Management Office Pmo
- Social Media
- Banking
- Project Management Office
David Ackland Summary
- David Ackland, based in Melbourne, VIC, AU, is currently a Executive - Strategy and Execution (Retail and Digitalisation and Entrepreneur) at Freelance. David Ackland brings experience from previous roles at Freelance and EnergyAustralia. With a robust skill set that includes Telecommunications, Business Process Mapping, Analytics, Management, Revenue Assurance and more. David Ackland has 2 mobile phone numbers on RocketReach.
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