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Dave Shell Location
Goodrich, MI, US
Dave Shell Work
Vice President Operations @ (January 2020 - Present)
Senior Director of Operations @ (January 2018 - January 2020)
Director of Customer Care, Sales, and Contact Center Operations @ (January 2015 - January 2018)
Operations Manager @ (February 2014 - June 2015)
Sr. Manager of Workforce Optimization and Contact Center Operations @ (January 2012 - January 2014)
Manager, Business Forecasting and Outsource @ (January 2011 - January 2012)
Outsourcing Coordinator @ (January 2010 - January 2011)
Dave Shell Education
Monroe County Community College 2009-2010
Oakland Community College
fire 1&2 (First Responder,Hazmat cert., Homeland Security, Law Enforcement, Firefighting and Related Protective Services)
2005-2006
Dave Shell Skills
Account Management
Budgets
Building Relationships
Business Development
Business Process Improvement
Business Strategy
CRM
Call Center
Call Centers
Capacity Planning
Change Management
Coaching
Contact Centers
Continuous Improvement
Contract Negotiation
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Direct Marketing
Employee Training
Forecasting
Leadership
Leadership Development
Management
Marketing
Marketing Strategy
Microsoft Excel
Microsoft Office
Negotiation
Operations Management
Outsourcing
Outsourcing Management
Performance Management
PowerPoint
Process Improvement
Program Management
Project Management
Public Speaking
Recruiting
Sales
Sales Management
Sales Operations
Strategic Planning
Talent Management
Team Building
Team Leadership
Team Management
Teamwork
Time Management
Training
Vendor Management
Dave Shell Summary
Dave Shell, based in Goodrich, MI, US, is currently a Vice President Operations at Camelot SI LLC, Sharper Image Licensee of SharperImage.com. Dave Shell brings experience from previous roles at Camelot SI LLC, Sharper Image Licensee of SharperImage.com, DAVISON AUTOMOTIVE, LLC and Lifestyle Lift. Dave Shell holds a 2009 - 2010 Monroe County Community College. With a robust skill set that includes Account Management, Budgets, Building Relationships, Business Development, Business Process Improvement and more. Dave Shell has 1 emails and 2 mobile phone numbers on RocketReach.
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