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Dave Lottman Location
Gilbert, AZ, US
Dave Lottman Work
2025 -now Workforce Manager @
2024 -2025 Workforce Operations Manager @
2022 -2024 Senior Manager, Reservations (Contact Center Operations) @
2019 -2022 Manager, Virtual Contact Center @
2018 -2019 Customer Care Manager @
2016 -2018 Reservations Supervisor @
2012 -2016 Senior Operations Manager @
2011 -2012 Retail Assistant Store Manager @
2009 -2011 Manager @
2008 -2009 Area Supervisor @
1997 -2009 Store Manager @
Dave Lottman Education
University of Phoenix
Bachelor of Science (B.S.) (Information Technology)
2001-2003
Scottsdale Community College
Associate of Arts and Sciences (A.A.S.) (Business/Commerce, General)
1997-1999
Dave Lottman Skills
Data Visualization
Tableau
SQL
R (Programming Language)
Forecasting
Staffing Models
Resource Planning
IEX
Customer Interaction
Communication
Customer Service
Operations Management
Performance Management
Inventory Management
Process Management
Hiring
Document Management
Business Process Improvement
Job Description Development
Workforce Management
Workforce Planning
Strategic Planning
Microsoft Office
Avaya
Windows
Microsoft Excel
Leadership
Time Management
Employee Training
Leadership Development
Multitasking
Organization Skills
Organizational Development
Organizational Leadership
Supervisory Skills
Team Building
Conflict Management
Coaching
Situational Leadership
Accutrac
Job Aids
Managing Workflow
Time Study
Escalation Resolution
Work At Home
Contact Center Operations
Automotive Finance
Employee Recognition
Customer Escalation Management
Genesys
Contact Center Management
Data Analytics
Data Analysis
Statistical Data Analysis
Career Development
Career Management
People Development
Employee Coaching
Peer Mentoring
Coaching & Mentoring
Career Development Coaching
Google Drive
Operational Excellence
Google Sheets
Dave Lottman Summary
Dave Lottman, based in Gilbert, AZ, US, is currently a Workforce Manager at Global Credit Union. Dave Lottman brings experience from previous roles at Oscar Health, Gate 1 Travel and InfoArmor. Dave Lottman holds a 2001 - 2003 Bachelor of Science (B.S.) in Information Technology @ University of Phoenix. With a robust skill set that includes Data Visualization, Tableau, SQL, R (Programming Language), Forecasting and more. Dave Lottman has 3 emails and 3 mobile phone numbers on RocketReach.
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