Head of Client Services @ (May 2018 - December 2022)
Head Of Technology @ (September 2016 - April 2018)
Operations Director @ (October 2015 - September 2016)
Operations Manager @ (October 2014 - October 2015)
IT Operations Coordinator @ (June 2014 - October 2014)
Web Content Coordinator, Homer Commons Coordinator, HuskyPrint Coordinator @ (July 2013 - October 2014)
Technology Support Coordinator @ (September 2008 - July 2013)
Computer and Copy Services and ITS Desk Assistant Manager @ (September 2004 - September 2008)
Public Desk Manager @ (June 2004 - September 2004)
Staff Assistant @ (September 2001 - May 2004)
Dave Hicking Education
University of Connecticut
BA (Political Science)
2000-2004
Dave Hicking Skills
Budgeting
Project Plans
Relationship Development
Digital Project Management
User Behavior
Product Road Mapping
Competitive Landscape
Product Vision
Product Development
Business Insights
Client Services Management
Business Development
Communication
End User Research
Usability Testing
Sales Processes
Product Marketing
Customer Experience
Project Management
Strategic Planning
Client Services
Troubleshooting
Software Project Management
Product Management
IT Service Management
Service Delivery
Human Resources
Operations Management
Technical Support
IT Strategy
Strategic Communications
Computer Hardware
CSS
Databases
Customer Service
Training
Leadership
Employee Training
Training & Development
Supervisory Skills
Management
Public Speaking
Help Desk Support
Hardware Support
Coaching & Mentoring
Networking
Help Desk Management
Staff Supervision
Process Improvement
WordPress
Higher Education
Blogging
Access
HTML 5
Wordpress Design
HTML5
Technology
Training and Development
CSS3
Coaching and Mentoring
Cash Operations
Dave Hicking Summary
Dave Hicking, based in West Hartford, CT, US, is currently a Agency Partnerships Manager at Laravel. Dave Hicking brings experience from previous roles at UserScape, Tighten, Yale University and Tighten Co.. Dave Hicking holds a 2000 - 2004 BA in Political Science @ University of Connecticut. With a robust skill set that includes Budgeting, Project Plans, Relationship Development, Digital Project Management, User Behavior and more. Dave Hicking has 2 emails and 2 mobile phone numbers on RocketReach.
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