Dave Hertel Email & Phone Number
Senior Servicenow Itom Consultant @ GlideFast Consulting
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Dave Hertel Location
- Woodland Park, CO, US
Dave Hertel Work
- Senior Servicenow Itom Consultant @ (January 2022 - Present)
- Senior Consultant: Servicenow Itom Suite @ (November 2017 - December 2021)
- Servicenow Senior Itom Consultant @ (December 2019 - January 2021)
- Servicenow Senior Itom Consultant @ (November 2017 - January 2020)
- Human Factors Engineer and User Experience Internet of Things and Technical Writer Iot Gateways and Freelancer @ (April 2015 - October 2017)
- Usability Engineer W and Servicenow Itsm and Internet of Things Group @ (January 2013 - April 2015)
- IT Ops Systems Development and Servicenow @ (May 2009 - December 2012)
- Senior IT Ops Systems Engineer @ (January 2000 - April 2009)
- Systems Analyst, Developer @ (January 1990 - January 2000)
- Sales Support Engineer @ (February 1989 - November 1989)
- Field Service Engineer @
Dave Hertel Education
- DePaul University
Masters (Communication, Design)
2010-2013 - University of Phoenix
Bachelors (Information Systems)
1995-1998 - Southeast Community College
Associates (Engineering)
1981-1983
Dave Hertel Skills
- .NET
- Agile Methodologies
- Cross-functional Team Leadership
- End User Research
- Enterprise Software
- Heuristic Evaluation
- Human Computer Interaction
- Human Factors Engineering
- IT Service Management
- ITIL
- Information Architecture
- Integration
- Interaction Design
- Management
- Mockups
- Paper Prototyping
- Program Management
- Project Management
- Prototyping design
- Requirements Analysis
- SQL
- Service-now.com
- Software Development
- Software Project Management
- Software Prototyping
- Unix
- Usability
- Usability Testing
- User Experience Design
- User Experience Testing
- User-centered Design
Dave Hertel Summary
- Dave Hertel, based in Woodland Park, CO, US, is currently a Senior Servicenow Itom Consultant at Glidefast Consulting. Dave Hertel brings experience from previous roles at CDW, Configuretek, Volteo and Intel Corporation. Dave Hertel holds a 2010 - 2013 Masters in Communication, Design @ DePaul University. With a robust skill set that includes .NET, Agile Methodologies, Cross-functional Team Leadership, End User Research, Enterprise Software and more. Dave Hertel has 2 emails on RocketReach.
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