2013 -2014 MiContact Center Technical Consulting Team Lead @
2009 -2013 System Engineer @
2004 -2009 Customer Support Team Leader @
Dave Gelok Education
Carleton University
Bachelor of Arts (B.A.)
1995-2000
Dave Gelok Skills
Agile & Waterfall Methodologies
Product Development
Performance Metrics
Call Center
PBX
Windows
Unified Communications
Telephony
VoIP
Windows Server
OCS
Lync Server 2010
Call Centers
Troubleshooting
Technical Support
ACD
Telecommunications
SIP
Microsoft SQL Server
Contact Centers
Dave Gelok Summary
Dave Gelok, based in Ottawa, ON, CA, is currently a Senior Product Manager at JSI. Dave Gelok brings experience from previous roles at SpryPoint, Assent Compliance Inc and JSI. Dave Gelok holds a 1995 - 2000 Bachelor of Arts (B.A.) @ Carleton University. With a robust skill set that includes Agile & Waterfall Methodologies, Product Development, Performance Metrics, Call Center, PBX and more. Dave Gelok has 2 emails on RocketReach.
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