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Dave Dilnot Location
King's Lynn, GB
Dave Dilnot Work
Information Technology Service Desk Manager @ (April 2020 - Present)
ICT Service Desk Team Leader @ (March 2018 - April 2020)
Systems Administrator @ (April 2017 - March 2018)
Lecturer in Computing @ The College of West Anglia (August 2016 - April 2017)
Business Systems Support Analyst @ (May 2014 - August 2016)
Tour Operations Systems Executive @ (September 2013 - May 2014)
Dave Dilnot Education
Anglia Ruskin University
Bachelor's Degree (Computer Science)
2010-2013
Springwood High School 2000-2006
Dave Dilnot Skills
Active Directory
CSS
Change Management
Coaching
Communication
Customer Satisfaction
Customer Service
Cybersecurity
General Data Protection Regulation (GDPR)
HTML
IT Escalation
ITIL
ITIL v3 Foundations Certified
Information and Communications Technology (ICT)
Java
Key Performance Indicators
Management
Microsoft SQL Server
Performance Management
Public Sector
Public Speaking
SQL Report Writing
Service Desk
Service-Level Agreements (SLA)
Social Media
Teamwork
Ticketing Systems
VB.NET
VBA
Web Design
Web Development
Dave Dilnot Summary
Dave Dilnot, based in King's Lynn, GB, is currently a Information Technology Service Desk Manager at Freebridge Community Housing. Dave Dilnot brings experience from previous roles at Freebridge Community Housing and The College of West Anglia. Dave Dilnot holds a 2010 - 2013 Bachelor's Degree in Computer Science @ Anglia Ruskin University. With a robust skill set that includes Active Directory, CSS, Change Management, Coaching, Communication and more. Dave Dilnot has 1 emails on RocketReach.
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