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Dave Cramer Location
Grove City, OH, US
Dave Cramer Work
2024 -now Service Delivery Director @
2020 -2023 Service Delivery Director @
2019 -2020 IT Application Development and Business Intelligence Manager @
2013 -2020 IT Software Development and Build Manager @
2006 -2013 Team Leader @
Dave Cramer Education
DeVry University
Bachelor of Science (Information Technology)
1999-2002
Bowling Green State University
BSBA (Marketing)
1983-1987
Capital University
Transferred (Computer Science)
1982-1983
Paulding High School
High School (College Prep)
1979-1982
Dave Cramer Skills
Call Center
Call Centers
Telecommunications
Outsourcing
BPO
Call Center Development
Vendor Management
Workforce Management
Team Management
Customer Satisfaction
Management
Account Management
ITIL
Customer Experience
Customer Retention
Managed Services
Technical Support
Team Leadership
Data Center
VoIP
IT Operations
CRM
IT Management
Business Process Improvement
Contact Centers
Process Improvement
Operations Management
Strategic Planning
Customer Service
Business Development
Leadership
Program Management
Team Building
Training
Project Management
Performance Management
Solution Selling
Customer Relationship Management (CRM)
Problem Solving
Analytical Skills
Negotiation
Service Delivery
Business Acumen
Systems Analysis
Strategy
Dave Cramer Summary
Dave Cramer, based in Grove City, OH, US, is currently a Service Delivery Director at Corporate Technologies LLC. Dave Cramer brings experience from previous roles at NuMSP and HKT Teleservices (Formerly PCCW Teleservices). Dave Cramer holds a 1999 - 2002 Bachelor of Science in Information Technology @ DeVry University. With a robust skill set that includes Call Center, Call Centers, Telecommunications, Outsourcing, BPO and more. Dave Cramer has 2 emails and 1 mobile phone numbers on RocketReach.
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