Dave Cousins Email
Senior Manager Customer Care, Rivo @ Sphera
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Dave Cousins Location
- Coventry, England, GB
Dave Cousins Work
- Senior Manager Customer Care, Rivo @ (June 2017 - Present)
- Client Support Manager @ (April 2016 - June 2017)
- Account Manager @ (April 2015 - March 2016)
- Iso and Client Services Manager @ (June 2014 - April 2015)
- Client Services and Support Desk Manager @ (December 2013 - June 2014)
- Product Manager @ (September 2013 - December 2013)
- Account Manager @ (October 2009 - August 2013)
- Intelligus Product Marketing Manager @ (April 2007 - September 2009)
- Operations Manager @ (July 2005 - April 2007)
- Pre-Sales Consultant @
- Project Installation Manager @ (February 1997 - January 1999)
- Account Manager @ (February 1995 - January 1997)
Dave Cousins Education
- Coventry University
Bachelor of Science (Economics, Geography)
1990-1994
Dave Cousins Skills
- Account Management
- Analysis
- Building Trust
- Business Continuity
- Business Development
- Business Intelligence
- Business Process
- Business Process Design
- Business Process Improvement
- CRM
- Change Management
- Communication
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Emotional Intelligence
- Enterprise Software
- Environmental Sustainability
- Environmental, Social, and Governance (ESG)
- IT Management
- IT Service Management
- ITIL
- Interpersonal Communication
- Key Account Management
- Manage Client Relationships
- Managed Services
- Organizational Leadership
- Pre-sales
- Problem Solving
- Process Improvement
- Product Management
- Product Marketing
- Professional Services
- Project Delivery
- Project Management
- Quality Management
- Requirements Analysis
- Requirements Gathering
- SaaS
- Sales Process
- Scrum
- Service Delivery
- Service Improvement
- Service Level Agreements
- Service Level Management
- Service Management
- Six Sigma
- Software Implementation
- Software Industry
- Software as a Service (SaaS)
- Solution Architecture
- Solution Selling
- Strategy
- Sustainable Business Strategies
- Sustainable Supply Chain Management
- Team Leadership
- Team Management
- Telecommunications
Dave Cousins Summary
- Dave Cousins, based in Coventry, England, GB, is currently a Senior Manager Customer Care, Rivo at Sphera. Dave Cousins brings experience from previous roles at Rivo and Airsweb. Dave Cousins holds a 1990 - 1994 Bachelor of Science in Economics, Geography @ Coventry University. With a robust skill set that includes Account Management, Analysis, Building Trust, Business Continuity, Business Development and more. Dave Cousins has 3 emails on RocketReach.
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