Dave Baca Email & Phone Number
Senior Director of Support Services Research for TSIA @ TSIA
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Dave Baca Location
- Washington, DC, US
Dave Baca Work
- Senior Director of Support Services Research for TSIA @ (September 2019 - Present)
- VP - Customer Experience and Services @ (April 2018 - May 2019)
- SVP, Customer Support and Customer Success (Chief Customer Officer, 2016-2018) @ (November 2010 - January 2018)
- Director, Global Software Maintenance and Customer Support @ (July 1996 - October 2010)
Dave Baca Education
- United States Naval Academy
BS (Oceanography/General Engineering)
- US Navy Nuclear Power School
Post-graduate Technical Education (Nuclear Power, Nuclear Engineering)
Dave Baca Skills
- Certified Scrum Master CSM
- Recruiting
- SAP
- Business Planning
- Business Process Improvement
- Program Management
- Operations Management
- Change Management
- Strategy
- Instructor-led Training
- Training Delivery
- Budgets
- Strategic Partnerships
- Consulting
- ERP
- Process Improvement
- Forecasting
- Start-ups
- Business Process
- Training
- Strategic Planning
- Software Development
- Management
- Performance Improvement
- Management Consulting
- Selling
- Project Management
- Customer Satisfaction
- Leadership
- Business Development
- Enterprise Software
- Professional Services
- Software Documentation
- Business Analysis
- CRM
- Team Building
- Integration
- SaaS
- Business Intelligence
- Cross-functional Team Leadership
- Testing
- Product Management
- Business Alliances
- Cloud Computing
- Software Project Management
- Team Leadership
- Requirements Analysis
- SDLC
- Business Transformation
- Customer Relationship Management (CRM)
- Agile Methodologies
- Artificial Intelligence (AI)
- Benchmarking
- Business-to-Business (B2B)
- C-Level
- Communication
- Continuous Improvement
- Customer Loyalty
- Customer Retention
- Employee Engagement
- Financial Performance
- Key Client Relationships
- Key Metrics
- Key Performance Indicators
- Knowledge Management
- Leadership Development
- Presentations
- Relationship Development
- Self Service
- Software Industry
- Talent Management
- Teamwork
Dave Baca Summary
- Dave Baca, based in Washington, DC, US, is currently a Senior Director of Support Services Research for TSIA at Technology Services Industry Association (TSIA). Dave Baca brings experience from previous roles at basys, inc., ANCILE Solutions, Inc. and RWD Technologies, Inc.. Dave Baca holds a BS in Oceanography/General Engineering @ United States Naval Academy. With a robust skill set that includes Certified Scrum Master CSM, Recruiting, SAP, Business Planning, Business Process Improvement and more. Dave Baca has 2 emails and 2 mobile phone numbers on RocketReach.
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