Agero is working with leading vehicle manufacturers and insurance carriers to drive the next generation of roadside assistance technology forward. An established industry leader, we’re putting technology front and center in our transformative digital roadside platform powered by SF-based Swoop, our comprehensive accident management services, our knowledgeable consumer affairs and connected vehicle capabilities, at our three state-of-the-art contact centers, and beyond.
Our mission is to transform the entire driving experience through an unmatched combination of innovative technology and human-powered solutions, including a breakthrough dispatch software platform designed to empower service providers to deliver exceptional customer experiences and give clients greater transparency and visibility than ever before.
We’re moving forward on a massive scale. Our automotive clients represent more than 2 in 3 passenger vehicles sold in the U.S., and two-thirds of insurance companies are served by Agero.
Headquartered in Medford, MA, with an innovation center in San Francisco and operations throughout North America, we handle over 12 million roadside events annually and are trusted by dozens of leading corporations. Our access to more data than the competition is paying off for our clients and the 115 million drivers we serve.
Flatworld Solutions is a diversified BPO and Technology services company with 18000+ customers across 100+ countries. Present in a Multi-city, multi-country format, we operate worldwide with corporate offices in the USA and UK and delivery centers in India, the Philippines, Bolivia, and Colombia. Flatworld Solutions Inc., based in New Jersey, USA, is our frontline global office for sales and customer engagement.
Flatworld Solutions Pvt Ltd, our Bangalore Operations Centre, and Flatworld Philippines, our Davao Operations center, bring project skills, Six Sigma process, and astute business solutions to the global customer. Our team of highly experienced and well-trained executives, team leaders, managers, and business heads in every office can deliver true ROI, spanning IT Services, Contact Centres, Healthcare BPO, Software Development, Engineering Services, Mortgage Support, and Creative Services, among others.
Founded in 2004 with the single-minded purpose of using technology to propel businesses towards efficiency and growth, we have embarked on a new journey to empower enterprises with business process solutions that make them intelligent and future-ready...by harnessing the power of automation and Generative AI. Contact us to experience business services at their best!
✨ SunKnowledge Services Inc. – Redefining Excellence in Healthcare RCM
For nearly two decades, SunKnowledge Services Inc. has led healthcare Revenue Cycle Management (RCM), delivering end-to-end solutions that empower providers, payers, and practices to achieve financial stability and operational excellence. More than a billing company, we act as a strategic extension of our clients’ operations—reducing costs, accelerating collections, and safeguarding compliance. With proven outcomes of up to 80% cost savings, SunKnowledge is a recognized market leader in DME, HME, and Orthotics & Prosthetics, while also serving hospitals, urgent care centers, skilled nursing facilities, specialty practices, and pharmacies across the U.S.
📌 Comprehensive Service Portfolio
✅ Patient Demographic Entry & Data Management
✅ Eligibility Verification & Prior Authorization
✅ Medical Coding & Claims Submission
✅ Denial Management & Accounts Receivable Recovery
✅ Payment Posting, Reconciliation & Customer Service
✅ Full-cycle RCM optimization across 35+ specialties
🌟 Our Distinctive Advantages
🤝 Proven Partnerships: Serving 3 of the top 10 U.S. DME companies
🏥 Breadth of Expertise: Success across 35+ specialties (cardiology, dermatology, genomics labs, radiology, and more)
🔒 Regulatory Excellence: 100% HIPAA & HITECH compliant
🏆 Certified Quality: ISO 27001:2022 certified for information security
⚙️ Technology-Driven: Proprietary platforms & workflow automations
📈 Operational Scale: Flexible, plug-and-play engagement models
💡 Our Promise to Providers
We take complete ownership of the financial backbone so providers can focus on quality patient care. Every claim is managed with precision, every denial is addressed strategically, and every earned dollar is collected.
🎯 Our Mission
To be the most trusted RCM partner in U.S. healthcare, ensuring providers achieve lasting financial strength and operational confidence.
👉 Partner with SunKnowledge—your world-class RCM powerhouse