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CHATBOTS are a clear product of Technology under the Artificial Intelligence (AI) domain. Artificial Intelligence (AI) is a simulation and mimicking human intelligence and actions like how we interact with one another. The development and rise of chatbots paved way to different speculations and thinking if we are going to be replaced by robot or are, we really being hype. Today, we see a lot of companies and organizations are spending huge amount of money to create business applications where chatbot with high level of learning capabilities can now communicate with human. Through the development and improvement in technology, there are different platforms that are being improve because of the increasing sophistication of AI which makes chatbots more robust and now suitable for a broader range of applications. Improvements in Natural Language Understanding is highly necessary towards a very smooth-based conversations instead of a single intent and responses. Improvements in Natural Language Understanding require more time, in-depth research and studies and of course, investment. Machine Learning on the other hand is an application of Artificial Intelligence. This is an algorithm or science of getting machine to learn and to improve its performance by continuously incorporating new data into an existing model. We, humans are learning from our past. We are learning through our past experiences. Machines or computers can only follow human’s instructions and whatever we ask or programmed to it, basically, it works accordingly. Human’s wish is computer’s command. Human intervention plays a major role in training computers basically by feeding BIG DATA from different sources. Humans are using past or historical data, structured and unstructured data to the machines. With the use of different algorithms, computers are being trained to understand the ingested data. Machine Learning is not always coding or creating a script to learn; Machine can learn without being explic

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