Realtime communications services are notoriously hard to operate. The challenge is accelerating rapidly due to #workfromanywhere, COVID-19, and high demand for new functionality based on voice, video, and chat. Communications Service Providers struggle to maintain quality and uptime SLAs while adding new functionality and scaling existing customers. Dashbase enables providers to achieve great customer experience by simplifying communications diagnostics. With Dashbase, many more people across Support, Ops, and Eng can quickly troubleshoot communications issues. Expert-level issues get resolved faster. And all data can be kept historically so you never have to ask customer to reproduce errors again.
| Website | https://dashbase.io |
| Employees | 2 (0 on RocketReach) |
| Founded | 2016 |
| Address | 306 Cambridge Ave, Palo Alto, California 94306, US |
| Technologies |
JavaScript
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PHP
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| Industry | Telecommunications, Enterprise Software, Business/Productivity Software, Search, Software, Database, Bigdata, Realtime, Analytics |
| Web Rank | 10 Million |
| Keywords | Communications Platform, Communication Services, Voice Communication, Video Communication, Remote Communication, Unified Communications, Collaboration Tools, Communication Solutions, Messaging Platform, Cloud Communication, Work From Anywhere, Customer Communication, Communication Infrastructure, Interactive Communication, Omnichannel Communication, Conversational Ai |
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Dashbase is based in Palo Alto, California.
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