Darwin Chua Email
Collections Team Lead @ Security Bank Corporation
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Darwin Chua Location
- Valenzuela, NCR, PH
Darwin Chua Work
- Collections Team Lead @ (January 2025 - Present)
- Quality Assurance Officer @ (July 2021 - Present)
- Collections Officer @ (December 2018 - June 2021)
- Collections Team Leader @ (January 2016 - November 2018)
- Process Developer @ (October 2013 - December 2015)
- Process Associate @ (October 2011 - October 2013)
- Customer Service Representative @ Sitel (April 2011 - September 2011)
Darwin Chua Education
- University of Perpetual Help System DALTA
Bachelor's degree (Registered Nursing/Registered Nurse)
2005-2009
Darwin Chua Skills
- Action Planning
- Analysis
- Attention to Detail
- BPO
- Bank Secrecy Act
- Banking
- Banking Law
- Banking Operations
- Business Analysis
- Business Process Improvement
- CRM
- Call Centers
- Cards
- Coaching
- Collaborative Problem Solving
- Communication
- Communication Training
- Computer Literacy
- Critical Thinking
- Customer Experience
- Customer Service
- Customer Support
- Data Analytics
- Data Privacy
- Debt Collection
- Documentation
- English
- Facilitation
- Finance
- Financial Analysis
- Financial Services
- Interpersonal Communication
- Interpersonal Skills
- Investigation
- Key Performance Indicators
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Power BI
- Multitasking
- Negotiation
- Operations
- Operations Management
- Oral Communication
- Policies & Procedures
- Presentation Skills
- Presentations
- Problem Solving
- Procedural
- Process Improvement
- Quality Assurance
- Quality Auditing
- Quality Control
- Quality Reviews
- Regulatory Compliance
- Retail Banking
- Risk Compliance
- Service-Level Agreements (SLA)
- SharePoint
- Skilled Multi-tasker
- Soft Skills
- Supervisory Skills
- Support Services
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Technical Communication
- Time Management
- Working Experience
- Written Communication
Darwin Chua Summary
- Darwin Chua, based in Valenzuela, NCR, PH, is currently a Collections Team Lead at Security Bank Corporation. Darwin Chua brings experience from previous roles at Security Bank Corporation and Genpact. Darwin Chua holds a 2005 - 2009 Bachelor's degree in Registered Nursing/Registered Nurse @ University of Perpetual Help System DALTA. With a robust skill set that includes Action Planning, Analysis, Attention to Detail, BPO, Bank Secrecy Act and more. Darwin Chua has 2 emails on RocketReach.
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