Senior Support Supervisor @ (January 2010 - March 2012)
Account Specialist Supervisor @ (August 2008 - January 2010)
Account Administration Supervisor @ (June 2005 - August 2008)
Store Manager @ Blockbuster Video (June 2003 - June 2005)
Darryll Silva Skills
Online Gaming
Customer Service
MMORPG
Leadership
Social Networking
Change Management
Microsoft Office
Customer Experience
Team Leadership
Video Games
Game Design
Casual Games
Excel
Word
Customer Engagement
Customer Loyalty
Process Improvement
Agile Project Management
Scrum
JIRA
RightNow
Social Media
Employee Training
CSS
Computer Games
Adherence
Coaching
Billing Systems
Outsourcing Management
PowerPoint
Customer Relations
Career Development
Mentoring
Outsourcing
Salesforce.com
IEX Total View
Confluence
Sales Management
Key Performance Indicators
NICE
Root Cause Analysis
Forecasting
Project Management
Strategy Alignment
Information Security
Kickstart
Fulfillment Services
Fulfillment Management
Order Fulfillment
Product Development
Darryll Silva Summary
Darryll Silva, based in Austin, TX, US, is currently a Project Manager \ Crowdfunding Manager at Steve Jackson Games. Darryll Silva brings experience from previous roles at Steve Jackson Games and Blizzard Entertainment. With a robust skill set that includes Online Gaming, Customer Service, MMORPG, Leadership, Social Networking and more. Darryll Silva has 2 emails and 2 mobile phone numbers on RocketReach.
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