Darryl Marsh Email & Phone Number
Senior Business Execution and Quality Assurance Manager, Executive Director – Enterprise Complaints @ Wells Fargo
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Darryl Marsh Location
- Woods Cross, UT, US
Darryl Marsh Work
- Senior Business Execution and Quality Assurance Manager, Executive Director – Enterprise Complaints @ (February 2020 - Present)
- Functional Manager and Customer Service Manager – Email @ (October 2018 - February 2020)
- Customer Service Manager and Vice President - Email Contact Center @ (January 2013 - October 2018)
- Coaching Queue Supervisor supporting new hire training and progression. @ (November 2011 - January 2013)
- Interim Call Center Sales and Service Manager @ (January 2011 - May 2012)
- Customer Service and Sales Supervsior @ (February 2008 - January 2011)
Darryl Marsh Education
- Brigham Young University
BS (Political Science)
2001-2006
Darryl Marsh Skills
- Analytical Skills
- Attention to Detail
- Banking
- Business Administration
- Call Centers
- Coaching
- Communication
- Contact Center Leadership (Onshore/Offshore)
- Contact Centers
- Customer Satisfaction
- Customer Service
- Employee Training
- Financial Management
- Financial Services
- Key Metrics
- Leadership
- Learning
- Management
- Microsoft Excel
- Microsoft Office
- Operations
- Operations Management
- Performance Management & Coaching
- Policies & Procedures
- Quality Assurance & Risk Management
- Regulatory Compliance
- Relationship Management
- Risk Management
- Root Cause Analysis & Problem Solving
- Sales
- Staffing Plans
- Strategic Planning
- Strategic Planning & Execution
- Strategy
- Supervisory Skills
- Talent Acquisition
- Team Building
- Team Leadership
- Team Leadership & Development
- Team Management
- Workflow & System Optimization
Darryl Marsh Summary
- Darryl Marsh, based in Woods Cross, UT, US, is currently a Senior Business Execution and Quality Assurance Manager, Executive Director – Enterprise Complaints at Wells Fargo. Darryl Marsh brings experience from previous roles at Wells Fargo. Darryl Marsh holds a 2001 - 2006 BS in Political Science @ Brigham Young University. With a robust skill set that includes Analytical Skills, Attention to Detail, Banking, Business Administration, Call Centers and more. Darryl Marsh has 3 emails and 7 mobile phone numbers on RocketReach.
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