2015 -
2018 Director, Services and Software Support @
2014 -
2015 Senior Business Operations Manager @
2012 -
2014 Head of Americas Care Hub @
2003 -
2012 Senior Manager Care Operations and Care Manager and Vendor Manager @
2000 -
2003 Support and Partner Manager @
1998 -
2000 Contact Center Operations Manager @ Intek/Etinuum
Darrin Smith Education
Colorado State University
Bachelor of Science - BS (Business Administration)
Darrin Smith Skills
Customer Service
Planning
Customer Satisfaction
Quality Assurance
Team Management
Product Marketing
Product Management
Call Center Management
Team Building
Coaching
Sales Presentations
Project Planning
Management
Program Management
Call Center
Process Improvement
Mobile Devices
Virtual Teams
Leadership
Outsourcing
Customer Experience
Telecommunications
Strategy
Call Centers
Customer Support
Lean Six Sigma
Cross-functional Team Leadership
Vendor Management
Project Management
Team Leadership
Mobile Communications
Mobile Applications
Mobile Technology
Product Development
Networking
CRM
Analysis
Change Management
Integration
Wireless
Agile Methodologies
Software Project Management
Strategic Planning
Business Process Improvement
Customer Relationship Management (CRM)
Customer Relationship Management Crm
E Commerce
Account Management
Customer Retention
Software as a Service Saas
Professional Services
Cross Functional Team Leadership
Customer Relationship Management
Software as a Service
Darrin Smith Summary
Darrin Smith, based in Texas, United States, is currently a VP Services and Support at Riskonnect, Inc.. Darrin Smith brings experience from previous roles at Point of Rental Software, ECi Software Solutions and Microsoft. Darrin Smith holds a Bachelor of Science - BS in Business Administration @ Colorado State University. With a robust skill set that includes Customer Service, Planning, Customer Satisfaction, Quality Assurance, Team Management and more. Darrin Smith has 2 emails on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.