Darrin Smith Email & Phone Number
VP Services and Support @ Riskonnect, Inc.
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Darrin Smith Location
- Texas, United States
Darrin Smith Work
- VP Services and Support @ (August 2024 - Present)
- SVP Global Customer Experience @ (April 2021 - April 2024)
- Director Global Customer Experience @ (May 2018 - April 2021)
- Director, Services and Software Support @ (September 2015 - May 2018)
- Senior Business Operations Manager @ (June 2014 - July 2015)
- Head of Americas Care Hub @ (October 2012 - June 2014)
- Senior Manager Care Operations and Care Manager and Vendor Manager @ (September 2003 - September 2012)
- Support and Partner Manager @ (August 2000 - September 2003)
- Contact Center Operations Manager @ Intek/Etinuum (October 1998 - June 2000)
Darrin Smith Education
- Colorado State University
Bachelor of Science - BS (Business Administration)
Darrin Smith Skills
- Customer Service
- Planning
- Customer Satisfaction
- Quality Assurance
- Team Management
- Product Marketing
- Product Management
- Call Center Management
- Team Building
- Coaching
- Sales Presentations
- Project Planning
- Management
- Program Management
- Call Center
- Process Improvement
- Mobile Devices
- Virtual Teams
- Leadership
- Outsourcing
- Customer Experience
- Telecommunications
- Strategy
- Call Centers
- Customer Support
- Lean Six Sigma
- Cross-functional Team Leadership
- Vendor Management
- Project Management
- Team Leadership
- Mobile Communications
- Mobile Applications
- Mobile Technology
- Product Development
- Networking
- CRM
- Analysis
- Change Management
- Integration
- Wireless
- Agile Methodologies
- Software Project Management
- Strategic Planning
- Business Process Improvement
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- E Commerce
- Account Management
- Customer Retention
- Software as a Service Saas
- Professional Services
- Cross Functional Team Leadership
- Customer Relationship Management
- Software as a Service
Darrin Smith Summary
- Darrin Smith, based in Texas, United States, is currently a VP Services and Support at Riskonnect, Inc.. Darrin Smith brings experience from previous roles at Point of Rental Software, ECi Software Solutions and Microsoft. Darrin Smith holds a Bachelor of Science - BS in Business Administration @ Colorado State University. With a robust skill set that includes Customer Service, Planning, Customer Satisfaction, Quality Assurance, Team Management and more. Darrin Smith has 2 emails and 1 mobile phone numbers on RocketReach.
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