Darren Cornish Email & Phone Number
Group Director People Strategy and Excellence @ QinetiQ
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Darren Cornish Location
- Dunstable, GB
Darren Cornish Work
- 2023 -now Group Director People Strategy and Excellence @
- 2022 -2023 Customer Journey Lead @
- 2022 -2022 Head of Resourcing @
- 2019 -2022 HR People Services Director @ Aviva PLC
- 2017 -2019 Group Director Customer Experience @ Aviva PLC
- 2015 -2017 Director of Customer Experience @ The Share Centre
- 2012 -2014 Head of Residential Operations @
- 2010 -2012 Head of Service Design, Planning and Improvement @
- 2009 -2010 Head of Customer Intelligence @
- 2008 -2009 Managing Director @ Dental Services Direct
- 2007 -2008 Director of Customer Experience @ Norwich Union, part of Aviva PLC
- 2005 -2007 Head of Customer Experience @
- 2001 -2005 Head of Customer Services, Customer Services, Norwich Union General @
- 2000 -2001 Operations Manager Migration – East Anglia @
- 1999 -2000 Business Manager, Guildford General Branch: CGU Insurance PLC @
Darren Cornish Education
- HR Guild - National Leadership Programme
(Human Resources Management and Services)
2020-2021 - Ashridge Business School
Business Strategy (Business Strategy)
2011-2012 - The Open University
MBA (Master of Business Admin)
2001-2004 - Chartered Insurance Institute
Associateship of Chartered Insurance Institute (Professional Insurance Qualifications)
1992-1994 - Keele University
BA (Hons) (Philosophy, Politics, Economics)
1988-1991
Darren Cornish Skills
- Customer Operations Leadership
- Customer Experience Improvement
- Leadership
- Customer Information
- Customer Experience
- Change Management
- Stakeholder Management
- Business Process Improvement
- Business Transformation
- Contact Centers
- Project Delivery
- Culture Change
- Strategy
- Process Improvement
- Management
- Operations Management
- Organizational Development
- CRM
- Business Planning
- Customer Insight
- Call Centers
- Employee Engagement
- PRINCE2
- Business Strategy
- Governance
- Business Process
- Mentoring
- Project Planning
- E-commerce
- Strategic Partnerships
- Six Sigma
- Strategic Planning
- Integration
- Customer Satisfaction
- Customer Retention
- B2B
- Integrated Marketing
- Performance Management
- Forecasting
- Team Management
- Human Resources
- Budgets
- Team Leadership
- E Commerce
Darren Cornish Summary
- Darren Cornish, based in Dunstable, GB, is currently a Group Director People Strategy and Excellence at QinetiQ. Darren Cornish brings experience from previous roles at M&G plc, British Airways and Aviva PLC. Darren Cornish holds a 2020 - 2021 HR Guild - National Leadership Programme. With a robust skill set that includes Customer Operations Leadership, Customer Experience Improvement, Leadership, Customer Information, Customer Experience and more. Darren Cornish has 4 emails on RocketReach.
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