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Darren Cooper Location
Prosper, TX, US
Darren Cooper Work
Vice President of Contact Centers @ (January 2026 - Present)
GM, CSO Head of Global Customer Service @ (August 2022 - December 2024)
Chief Service Officer @ (April 2019 - August 2022)
Vice President Customer Service @ (June 2017 - April 2019)
Vice President, Customer Care @ (August 2016 - February 2017)
Senior Director, Provider Data Operations @ (September 2014 - April 2016)
National Director, Claim Operations @ (September 2010 - September 2014)
Global Contact Center and Operations Lead @ (September 2006 - September 2010)
Operations Director, Strategic Partnerships, Billing and Payment Services @ (February 2003 - September 2006)
Multiple management roles @ (December 1996 - February 2003)
Darren Cooper Education
Nova Southeastern University
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
2000-2002
Florida Atlantic University
Bachelor’s Degree (Business Administration and Management, General)
Darren Cooper Skills
Global Management
Call Centers
Customer Service
Operations Management
Six Sigma
Lean Six Sigma
Email Strategy
Claims Management
Senior Executive Leadership
Vendor Relationship Management
Inventory Management
Financial Analysis
Internal Audit
Data Analysis
Provider Relations
Process Improvement
Management
Team Building
Business Process Improvement
Project Management
Experience
Customer
Sales
Public Speaking
Microsoft Office
Customer Experience
Darren Cooper Summary
Darren Cooper, based in Prosper, TX, US, is currently a Vice President of Contact Centers at Apex Service Partners. Darren Cooper brings experience from previous roles at Evolent Health, Prudential Financial and Transamerica Financial Advisors, Inc.. Darren Cooper holds a 2000 - 2002 Master of Business Administration (M.B.A.) in Business Administration and Management, General @ Nova Southeastern University. With a robust skill set that includes Global Management, Call Centers, Customer Service, Operations Management, Six Sigma and more. Darren Cooper has 2 emails and 2 mobile phone numbers on RocketReach.
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