Darren Bates Email & Phone Number
Global Major Incident and Problem Team Manager @ Specsavers
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Darren Bates Location
- Birmingham, GB
Darren Bates Work
- Global Major Incident and Problem Team Manager @ (January 2023 - Present)
- Major Incident Lead for Sainsbury's Argos @ (November 2018 - January 2023)
- Major Incident Manager @ (August 2016 - November 2018)
- Major Incident Manager @ (February 2015 - August 2016)
- Major incident and Problem Manager @ (May 2013 - January 2015)
- CRT Advisor @ Ernst & Young (August 2012 - April 2013)
- Senior Business Process Consultant @ (August 2010 - January 2012)
- IS Senior Business Process Consultant @ (August 2007 - August 2010)
- Business Process Consultant @ (August 2007 - August 2010)
- Customer Liaison Manager @ (January 1993 - January 2006)
- Yell - Finance Clerk @ (January 1990 - January 1993)
- Yell - Finance Clerk @ (January 1990 - January 1993)
- Yell - Admin Assistant HR Services @ Youth Training Scheme (January 1989 - January 1990)
Darren Bates Education
- Shenley Court Comprehensive 1984-1989
- External Qualifications
ITIL4 (Information Technology Infrastructure Library) Foundation - Passed
Darren Bates Skills
- ITIL
- ISEB
- SAP ECC6
- SAP ERP
- Project Delivery
- Stakeholder Management
- Sla
- Process Improvement
- PRINCE2
- Management
- Business Process
- Team Leadership
- Recruiting
- Coaching
- SAP
- Team Management
- Business Intelligence
- Business Analysis
- User Acceptance Testing
- Outsourcing
- Testing
- Analysis
- Incident Management
- Data Analysis
- Change Management
- Requirements Analysis
- Business Process Improvement
- CRM
- Service Delivery
- IT Service Management
- Business Transformation
- Training
- IT Strategy
- Microsoft Word
- Leadership
- Research
- Service Level Agreements Sla
- Service Level Agreements
Darren Bates Summary
- Darren Bates, based in Birmingham, GB, is currently a Global Major Incident and Problem Team Manager at Specsavers. Darren Bates brings experience from previous roles at J Sainsbury Plc, Serco and SCC. Darren Bates holds a 1984 - 1989 Shenley Court Comprehensive. With a robust skill set that includes ITIL, ISEB, SAP ECC6, SAP ERP, Project Delivery and more. Darren Bates has 4 emails and 1 mobile phone numbers on RocketReach.
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