Technician @ Kyndryl: Medstar (March 2025 - June 2025)
System Administrator @ Take2 IT/Contract: Department of Veteran Affairs (June 2024 - March 2025)
System Administrator @ Take2 IT: Department of Veterans Affairs (June 2024 - March 2025)
Information Technology Technician @ (October 2023 - January 2024)
Network Technician @ WMATA (June 2004 - May 2015)
Darrell Patterson Education
Frostburg State University
Master of Business Administration
Frostburg State University
B.S. Mass Communication/Computer Science
CCNA Internship With Certification
Master of Business Administration US
GPA: 3.7
Frostburg State University
Bachelor of Science (Mass Communication/Media Studies)
Darrell Patterson Skills
Account Servicing
Active Directory
Administration
Android
Asset Tracking
Attention to Detail
Audio Visual (AV) Systems
Audio Visual Support
Bluetooth
COTS Integration
Certified Information Security Manager (CISM)
Cisco Routers
Communication
CompTIA Network+
Computer Hardware
Computer Hardware Installation
Computer Literacy
Computer Maintenance
Computer Network Operations
Computer Networking
Computer Science
Critical Thinking
Customer Experience
Customer Experience Management
Customer Retention
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Training
Customer Support
Defect Logging
Desktop Deployment
Desktop Imaging
Desktop Support Management
English
Face-to-face Communication
Hardware
Hardware Support
Help Desk Implementation
Help Desk Support
IT Hardware Support
IT Leadership
IT Management
IT Operations
IT Service Management
IT Services
IT as a Service (ITaaS)
IT sector
Information Systems
Information Technology
Intercultural Communication
Internet Protocol (IP)
Internet Protocol Suite (TCP/IP)
Interpersonal Communication
Interpersonal Skills
LAN-WAN
Laptops
Mac
Mac/PC
Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Office
Network Administration
Network Engineering
Network Integration
Networking
Office 365
Office Equipment
Operating Systems
Oral Communication
Organization Skills
Patch Management
Peripherals
Point of Sale (POS) Systems
Printer Support
Problem Solving
Remote User Support
Routing
Routing and Remote Access Service
Service Delivery
Service Desk
ServiceNow
Skill Development
Soft Skills
Teamwork
Technical Support
Ticketing Systems
Training Facilitation
Troubleshooting
Windows
Windows 10
Written Communication
Darrell Patterson Summary
Darrell Patterson, based in Washington, DC, US, is currently a IT Support Specialist at Government of Washington DC. Darrell Patterson brings experience from previous roles at DCIA, DC Infrastructure Academy: CCNA Certification Program, Call Your Mother and Community Tech, Washington DC Chapter. Darrell Patterson holds a Master of Business Administration @ Frostburg State University. With a robust skill set that includes Account Servicing, Active Directory, Administration, Android, Asset Tracking and more. Darrell Patterson has 1 emails and 1 mobile phone numbers on RocketReach.
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