Darrel Thomas's Location
Sacramento, CA, US
Darrel Thomas's Work
- Quality Assurance Analyst 2 @ Sutter Shared Services
- Genesys CTI QA Analyst @ Wells Fargo
- Contact Center Specialist @ Omnikron Systems Inc.
- System QA Analyst @ Signature Consultants
- Telecom Engineer @ Harry & David
- System Analyst @ Franklin Templeton
- Telecom Engineer @ Lifemasters Inc
- Telephony Analyst and Application Developer @ Intel Corporation
- Customer Operations Analyst @ Aspect Telecommunications
- Technical Support Representative and Network Operations @ BT North America/Concert
Darrel Thomas's Education
- United States Navy1984 - 1988
- Thornton High Schhol
High School Diploma (GED)
1981 - 1984
Darrel Thomas's Skills
- Aspect
- Systems Analyst
- Audix
- Avaya Communication
- Genesys
- Ecas
- Infra Ticket
- Avaya Site Administration
- NICE Call Recording
- Avaya
Darrel Thomas's Summary
Darrel Thomas, based in Sacramento, CA, US, is currently a Quality Assurance Analyst 2 at Sutter Shared Services, bringing experience from previous roles at Wells Fargo, Omnikron, Signature Consultants and Harry & David. Darrel Thomas holds a 1984 - 1988 United States Navy. With a robust skill set that includes Aspect, Systems Analyst, Audix, Avaya Communication, Genesys and more, Darrel Thomas contributes valuable insights to the industry.
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