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Darlene I. Location
Valenzuela, NCR, PH
Darlene I. Work
Senior Delivery Lead for Revenue Cycle Operations @ (May 2026 - Present)
RCM Manager @ (August 2025 - May 2026)
AR Management Director of Operations @ (January 2024 - March 2025)
AR Claims Dispute and AR Follow-Up - Operations Manager @ (July 2022 - December 2023)
AR Claims Dispute - Appeals Supervisor @ (April 2020 - July 2022)
Patient Financial Services Supervisor @ (April 2018 - April 2020)
Deputy Manager (Project-Based) @ (September 2016 - January 2017)
Sales and Marketing Consultant @ The Filipino Dream (July 2015 - September 2016)
Operations Team Lead @ Hinduja Global Solutions (December 2013 - August 2015)
Jr. Team Lead @ (July 2010 - June 2013)
Data Analyst @ (March 2005 - June 2010)
NOC Associate @ Canadian Immigration Consultancy (October 2004 - January 2005)
Darlene I. Education
Far Eastern University
Bachelor of Science (B.S.) (Psychology)
2000-2004
Pateros Catholic School
Darlene I. Skills
Business Analysis
Business Process Improvement
Business Process
Process Improvement
Service Delivery
Management Consulting
Databases
Performance Management
BPO
Outsourcing
Team Management
Project Management
Six Sigma
Coaching
Operations Management
Service Levels
Leadership
Business Coaching
Management Information Systems (MIS)
Darlene I. Summary
Darlene I., based in Valenzuela, NCR, PH, is currently a Senior Delivery Lead for Revenue Cycle Operations at Optum Philippines. Darlene I. brings experience from previous roles at Clarvida Manila and Conifer Health Solutions. Darlene I. holds a 2000 - 2004 Bachelor of Science (B.S.) in Psychology @ Far Eastern University. With a robust skill set that includes Business Analysis, Business Process Improvement, Business Process, Process Improvement, Service Delivery and more. Darlene I. has 2 emails on RocketReach.
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