Dara Smith Email
Talent Development Manager @ Mercury
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Dara Smith Location
- Ireland
Dara Smith Work
- Talent Development Manager @ (April 2025 - Present)
- Contracted Training Manager ( outsourced training) @ (September 2023 - April 2025)
- EMEA Head L and D and QA @ (April 2022 - September 2022)
- Training and Development Manager EU and APAC @ (June 2019 - April 2022)
- Director of Learning and Development @ (April 2016 - January 2019)
- Senior Learning and Development Manager @ (May 2011 - April 2016)
- Training and Implementation Manager @ Tetra Ireland (January 2009 - May 2011)
- Senior EU Training and Quality Manager @ (July 2007 - December 2008)
- EMEA Sales Training manager @ (July 2006 - June 2007)
- Technical Training Manager @ (April 2005 - July 2006)
- Training Advisor @ (May 2004 - May 2005)
- Training and Quality Manager India @ (May 2002 - May 2004)
Dara Smith Skills
- BPO
- Business Process
- Business Process Improvement
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Customer Experience
- Customer Experience Design
- Customer Relationship Management (CRM)
- Employee Engagement
- Employee Training
- Executive Coaching
- Formation
- Human Resources
- Instructional Design
- Leadership
- Learning strategy
- Management
- Off-shore Team Management
- Operations Management
- Outsourcing
- Performance Management
- Personnel Management
- Process Improvement
- Program Management
- Quality Management
- Recruiting
- Relationship Building
- Staff Development
- Strategic Planning
- TNA
- Talent Acquisition
- Talent Management
- Team Leadership
- Team Management
- Training
- Training Delivery
- Vendor Management
- Sales
- SQL
- Development
- Microsoft Office
- Customer Relationship Management Crm
- Off Shore Team Management
- Customer Relationship Management
Dara Smith Summary
- Dara Smith, based in Ireland, is currently a Talent Development Manager at Mercury. Dara Smith brings experience from previous roles at Chevron College, Okcoin, Indeed.com and arvato Financial Solutions, Global F&A. With a robust skill set that includes BPO, Business Process, Business Process Improvement, CRM, Call Center and more. Dara Smith has 2 emails on RocketReach.
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Top Mercury Employees
Eoin Vaughan
Chief Executive Officer
Dublin, IE
Alan Gorman
Director
Ireland
Gerard Fitzgerald
Head Of Tax
Ireland
Ronan Lynch
Finance Director
Ireland
Darren Isaacson
Head of Legal
Ireland
Domenic Cunningham
Operations Director
Drogheda, IE
Declan Gahan
Operational Director
Waterford, WD, IE
Aoife Behan
Head of Executive Support
Dublin, IE
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