Danny Pennington Email
Business Automation Authority @ Vodafone
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Danny Pennington Location
- United Kingdom
Danny Pennington Work
- Business Automation Authority @ (December 2017 - Present)
- Solution Integration Manager - Team 3, Solution Integration, Technology Enterprise Services @ (November 2015 - December 2017)
- Application Development Team Lead - Solution Integration, Technology Enterprise Services @ (April 2014 - November 2015)
- Application Specialist - Technology Enterprise Services @ (October 2011 - April 2014)
- Senior Systems Analyst - High Care Delivery @ (January 2010 - October 2011)
- Senior Voice and Business Analyst - Ukit @ (July 2005 - December 2009)
- Voice Analyst - Network Services @ (July 2003 - July 2005)
- Tier 2 Support Analyst @ Axa Technologies Shared Services (April 2001 - July 2003)
- Mobile Comms Analyst @ (June 1998 - April 2001)
- Licensee and Manager @ Licensed Trade (July 1991 - March 1998)
Danny Pennington Education
- Eggbuckland Community College 1984-1991
Danny Pennington Skills
- Customer Experience
- Stakeholder Management
- Cisco Technologies
- Genesys
- Call Center
- Verint 9 11.1
- Cisco Call Manager
- VoIP
- ITIL
- Witness 7.8
- Ce10
- Wfm
- Call Routing
- Telecommunications
- Business Analysis
- CTI
- ICM
- Team Management
- Robotic Process Automation
- Iseb Business Analysis Diploma
- IVR
- ACD
- Qmaster
- Contact Centers
- Managed Services
- Aspect Ucc
- Aspect Acd
- Telephony
- Service Management
- Management
- Ipcc
- Mvr
- Rpa
- Service Delivery
- Symon
- Call Centers
- Unified Communications
- Integration
- IT Management
- Project Delivery
Danny Pennington Summary
- Danny Pennington, based in United Kingdom, is currently a Business Automation Authority at Vodafone. Danny Pennington brings experience from previous roles at Vodafone and Cable & Wireless. Danny Pennington holds a 1984 - 1991 Eggbuckland Community College. With a robust skill set that includes Customer Experience, Stakeholder Management, Cisco Technologies, Genesys, Call Center and more. Danny Pennington has 1 emails on RocketReach.
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