Danny Pennington Email
Business Automation Authority @ Vodafone
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Danny Pennington Location
- United Kingdom
Danny Pennington Work
- 2017 -now Business Automation Authority @
- 2015 -2017 Solution Integration Manager - Team 3, Solution Integration, Technology Enterprise Services @
- 2014 -2015 Application Development Team Lead - Solution Integration, Technology Enterprise Services @
- 2011 -2014 Application Specialist - Technology Enterprise Services @
- 2010 -2011 Senior Systems Analyst - High Care Delivery @
- 2005 -2009 Senior Voice and Business Analyst - Ukit @
- 2003 -2005 Voice Analyst - Network Services @
- 2001 -2003 Tier 2 Support Analyst @ Axa Technologies Shared Services
- 1998 -2001 Mobile Comms Analyst @
- 1991 -1998 Licensee and Manager @ Licensed Trade
Danny Pennington Education
- Eggbuckland Community College 1984-1991
Danny Pennington Skills
- Customer Experience
- Stakeholder Management
- Cisco Technologies
- Genesys
- Call Center
- Verint 9 11.1
- Cisco Call Manager
- VoIP
- ITIL
- Witness 7.8
- Ce10
- Wfm
- Call Routing
- Telecommunications
- Business Analysis
- CTI
- ICM
- Team Management
- Robotic Process Automation
- Iseb Business Analysis Diploma
- IVR
- ACD
- Qmaster
- Contact Centers
- Managed Services
- Aspect Ucc
- Aspect Acd
- Telephony
- Service Management
- Management
- Ipcc
- Mvr
- Rpa
- Service Delivery
- Symon
- Call Centers
- Unified Communications
- Integration
- IT Management
- Project Delivery
Danny Pennington Summary
- Danny Pennington, based in United Kingdom, is currently a Business Automation Authority at Vodafone. Danny Pennington brings experience from previous roles at Vodafone and Cable & Wireless. Danny Pennington holds a 1984 - 1991 Eggbuckland Community College. With a robust skill set that includes Customer Experience, Stakeholder Management, Cisco Technologies, Genesys, Call Center and more. Danny Pennington has 1 emails on RocketReach.
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