Call Center Manager @ (January 2024 - September 2025)
Customer Loyalty Manager @ (September 2020 - September 2023)
Call Center Supervisor @ (September 2023 - January 2024)
Customer loyalty @ (March 2017 - September 2023)
Danny Oliver Skills
Voice of the Customer
Customer Retention
Project Management
Customer Relationship Management (CRM)
Business Relationship Management
Customer Contact
Service Levels
Call Monitoring
Microsoft Word
Microsoft Excel
Customer Service Training
Customer Experience Management
Sales Processes
Budget Oversight
Management
Business Process
Problem Management
De-escalation
Time Management
Microsoft Office
Customer Interaction
Customer Success
Web Conferencing
Building Trust
Microsoft Outlook
Identifying Trends
Corrective Actions
Problem Solving
Key Performance Indicators
Customer Service Management
Contact Centers
Team Management
Supervisory Skills
Negotiation
Leadership Accountability
Customer Service
Customer Satisfaction
Training & Development
Team Leadership
Business Development
Customer Experience
Critical Thinking
Customer Loyalty
Complaint Management
Customer Support
Leadership
Sales
Communication
Investigation
Analytical Skills
Danny Oliver Summary
Danny Oliver, based in Atlanta, GA, US, is currently a Sales Operations Manager at North Energy. Danny Oliver brings experience from previous roles at MaverickPro, Bardi Heating, Cooling & Plumbing and Ackerman Security. With a robust skill set that includes Voice of the Customer, Customer Retention, Project Management, Customer Relationship Management (CRM), Business Relationship Management and more. Danny Oliver has 2 emails on RocketReach.
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