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Danny Gunter Location
Denver, CO, US
Danny Gunter Work
Chief Customer Officer @ (August 2024 - Present)
Chief Customer Officer @ (May 2022 - August 2024)
Senior Vice President, Global Services @ (December 2021 - April 2022)
Vice President, Professional Services @ (November 2017 - December 2021)
Vice President and General Manager, Avaya Service Delivery @ (December 2016 - November 2017)
Vice President, Sales Leader @ (January 2016 - December 2016)
Vice President, Critical Accounts Program and Corporate Quality @ (October 2014 - January 2016)
Senior Director, Critical Accounts Program and Corporate Quality @ (January 2012 - September 2014)
Director of Operations, Avaya Global Services @ (February 2010 - January 2012)
Director, Technical Readiness and Serviceability @ (April 2006 - February 2010)
Six Sigma Black Belt @ (April 2005 - April 2006)
Quality Assurance Manager @ (April 1999 - April 2005)
Manufacturing Supervisor @ (August 1996 - April 1999)
Danny Gunter Education
The University of Texas at Arlington 1999-2001
Angelo State University 1992-1996
Hargrave HS 1988-1992
Danny Gunter Skills
Business Process Improvement
Six Sigma
Process Improvement
Cross-functional Team Leadership
Program Management
Operational Excellence
Continuous Improvement
Quality Management
Operations Management
Lean Manufacturing
Metrics
Change Management
Call Center
Vendor Management
Telecommunications
Process Engineering
Product Development
Quality Assurance
PMP
Manufacturing
Crisis Communications
Customer Service
Customer Satisfaction
Call Centers
Team Building
Service Delivery
Outsourcing
Management
Avaya
Customer Advocacy
Critical Account Management
Crisis Stabilization
Managed Services
Remote Monitoring
Remote Access
Network Monitoring Tools
Budgets
Analysis
Strategic Planning
Forecasting
Training
ITIL
Project Planning
DMAIC
Team Management
Go-to-market Strategy
Integration
ISO
Data Analysis
Value Stream Mapping
Go to Market Strategy
Microsoft Excel
Leadership
Cross Functional Team Leadership
Danny Gunter Summary
Danny Gunter, based in Denver, CO, US, is currently a Chief Customer Officer at RingCentral. Danny Gunter brings experience from previous roles at Dialpad, RingCentral and Avaya. Danny Gunter holds a 1999 - 2001 The University of Texas at Arlington. With a robust skill set that includes Business Process Improvement, Six Sigma, Process Improvement, Cross-functional Team Leadership, Program Management and more. Danny Gunter has 3 emails and 1 mobile phone numbers on RocketReach.
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