Danny Daelemans Email & Phone Number
Head of Business Office @ Unit-T
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Danny Daelemans Location
- Mortsel, BE
Danny Daelemans Work
- 2022 -now Head of Business Office @
- 2022 -2022 Transformation Director @
- 2018 -2022 Head of Customer Success @
- 2010 -2022 Country Manager - Belgium and Luxembourg @
- 2016 -2018 Head of Network - Service Design @
- 2013 -2016 Head of Service Operations - Europe and Russia @
- 2011 -2013 Director Service Development @
- 2007 -2011 Regional Director, Customer Service and Operation - North Europe @
- 2006 -2007 Regional Head of Customer Service Mgt Northern Europe @
- 2004 -2006 Head of Solution Consulting NE @
- 2000 -2004 Area Manager Benelux and Nordic @
- 1998 -2000 Airport Manager Brussels Airport @
- 1994 -2001 Freelance Information Technology Consultant @ ORYX
- 1994 -1998 Network Administrator, Brussels airport @ EQUANT
Danny Daelemans Education
- Aston University
Post Graduate Diploma in Management (Marketing, Strategic Organization, Business Finance, Organizational behaviour)
2009-2010 - SGS
Six Sigma - Yellow Belt (Six Sigma)
2009-2009 - e-Quant Limited
ITIL Foundation (ITIL)
2008-2008 - Techniques for change (UK)
(Operating as consoltant, Implementing change, problem solving, project management, influencing, Strategic and tactical planning, managing large change programmes.)
2005-2005 - IMD (International Institute for Management Development) - Business Programs
IMD Business University (Transform, Reaching for Excellence)
2004-2004 - CISCO
ICND (Networking Technologies & Devices)
2004-2004 - SITO
Engineering (Telecommunication)
- Hogeschool Antwerpen
(Informatics)
- IMD
(Strategy)
Danny Daelemans Skills
- Six Sigma
- ITIL
- Service Management
- Solution Design
- Customer Relations
- People Management
- IT Operations
- Customer Service
- Vendor
- Service Delivery
- Outsourcing
- Customer Focus
- Service Desk
- IT Service Management
- Telecommunications
- Vendor Management
- Customer Satisfaction
- Team Management
- Change Management
- Business Management
- P&L Management
- Airlines
- Business Process Improvement
- Operations Management
- Team Leadership
- Incident Management
- Sales Support
- Service Design
- Bid Support
- Contract Negotiations
- Network Operations
- Contract Management
- SLA
- Managed Services
- Service Improvement
- IT Management
- IT Governance
- IT Strategy
- Call Center
- Pre-sales
- Professional Services
- Resource Management
- Disaster Recovery
- Supplier Management
- Process Improvement
- Operational Excellence
- Virtual Teams
- Customer Experience
- Organizational Change
- Pre Sales
Danny Daelemans Summary
- Danny Daelemans, based in Mortsel, BE, is currently a Head of Business Office at Unit-T. Danny Daelemans brings experience from previous roles at Unit-T and SITA. Danny Daelemans holds a 2009 - 2010 Post Graduate Diploma in Management in Marketing, Strategic Organization, Business Finance, Organizational behaviour @ Aston University. With a robust skill set that includes Six Sigma, ITIL, Service Management, Solution Design, Customer Relations and more. Danny Daelemans has 3 emails on RocketReach.
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