IT Consultant and Cloud Engineer and System Admin @ Freelance (June 2024 - Present)
Technical Lead @ (February 2024 - May 2024)
IT Helpdesk Supervisor @ (August 2022 - February 2024)
Senior IT Helpdesk Analyst @ (February 2020 - August 2022)
IT Helpdesk Analyst @ (November 2016 - February 2020)
IT Technician @ Heathfield Community College (April 2013 - October 2016)
IT Support Specialist @ IT Solutions & Support (November 2010 - March 2015)
Danny Baker Education
University of Hertfordshire
Bachelor's degree (Philosophy)
2007-2010
Danny Baker Skills
2nd Line
3rd Line Support
Active Directory
Apple Business Manager
Avaya Products
Business Central
Business Systems
Cisco Meraki
Cisco Wireless
Citrix
Customer Service
DevOps
Document Management Systems (DMS)
Document Manager
Domain Name System (DNS)
Google Suite
Group Policy
Hardware Installation
Help Desk Support
Hyper-V
IT Hardware Support
IT Management
IT Operations
IT Service Management
ITIL
Mac
Mentoring
Meraki MDM
Microsoft 365
Microsoft Azure
Microsoft Exchange
Microsoft Intune
Microsoft Office
Microsoft Products
Microsoft SQL Server
Network Administration
Network Security
Networking
Office 365
Office 365 Administration
Powershell
Project Management
Remote User Support
Server Administration
Service Desk
Service Desk Management
Solution Architecture
System Administration
Team Leadership
Technical Documentation
Technical Support
Unifi
VMware
Windows
Windows Server
iOS
Leadership Development
Change Management
Software Development
Software Product Management
Software Design
CRM
Business Process
Business Intelligence
Software Project Management
Software Implementation
Mobile Applications
.NET
Strategy
ERP
Agile Project Management
Enterprise Software
Objective-C
EAI
Agile & Waterfall Methodologies
IT Compliance
Crystal Reports
Enterprise Application Development
Application Design
Claims Management
Insurance
Integration
Agile Methodologies
Business Strategy
Business Analysis
Management
SaaS
Leadership
Process Improvement
Requirements Analysis
Cloud Computing
Business Process Improvement
Consulting
SDLC
Program Management
Strategic Planning
IT Strategy
Vendor Management
Professional Services
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Objective C
Software Project
Software Product
Sales
Enterprise Application
Agile And Waterfall
Net
Customer Relationship Management
Java
Agile And Waterfall Methodologies
Enterprise Resource Planning Erp
Siebel
Danny Baker Summary
Danny Baker, is currently a E-Learning Content Developer at East Sussex Fire and Rescue Service. Danny Baker brings experience from previous roles at Freelance, inTEC BUSINESS - part of the inTEC Group and Park Holidays UK. Danny Baker holds a 2007 - 2010 Bachelor's degree in Philosophy @ University of Hertfordshire. With a robust skill set that includes 2nd Line, 3rd Line Support, Active Directory, Apple Business Manager, Avaya Products and more. Danny Baker has 2 emails on RocketReach.
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